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Contact the SFMTA

E-commerce website issues

Parking feedback:

Other feedback:

Title VI discrimination complaints

Public Records Requests

Claims

The SFMTA business offices are located at

One South Van Ness Avenue, 7th Floor
San Francisco, CA 94103

For general information or assistance: 311
Outside San Francisco: 415.701.2311 (voice)
TTY: 415.701.2323 (may be transferred to California Relay)

To contact a specific employee when you know their name:
City Phone Directory

Business office: 415.701.4500

Other contacts:

Muni Information: call the San Francisco 311 Customer Service Center (more Transit phone numbers) (more Transit contacts)

Livable Streets Hotline: 415.554.2398 (more Pedestrian contacts) (more Livable Streets contacts)

Bicycle Program Hotline: 415.585.BIKE (more Bike contacts)

Parking Hotline: 415.554.PARK (more Parking contacts) (Enforcement, Citations, and Hearings contacts)

Traffic contacts

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San Francisco 311 Customer Service CenterVisit the 311 Self-service portal

Shortcut to this page:

  • www.sfmta.com/contact
   
   

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telephone311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย