Customer Service Center

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About the SFMTA Customer Service Center

11 South Van Ness Avenue, San Francisco (near Market)
Open 8:00 a.m. to 5:00 p.m., Monday through Friday.
Near Van Ness Muni Metro Station (all Metro lines) and F, 6, 7, 14, 14L, 26, 47, 49, 71, and 71L lines
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Services available
- Pay parking citations
- Attend tow and citation hearings
- Obtain parking permits
- Buy parking meter cards
- Buy Muni maps
- Buy Muni passes, Passports, token coupon booklets, and disabled stickers
- Lifeline passes are sold to eligible customers. Eligibility for Lifeline Passes is obtained through the SF Human Services Agency .


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