MTA CAC OCSC January 23, 2006 notice and agenda

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City and County of San Francisco
Municipal Transportation Agency
Citizens’ Advisory Council

Operations & Customer Service Committee (OCSC)

Notice of Regular Meeting and Agenda
for
Monday, January 23, 2006 at 3:00 pm
1 South Van Ness Avenue, Room 3075
San Francisco, CA

Members:
Joan Downey (Chair), Mary Burns, Sue Cauthen, Daniel Murphy and, Norman Rolfe

Council Members not members of this Committee:
Art Cimento, Emily Drennen, Steve Ferrario, Griffith Humphrey,
Bruce Oka, Cesar Perez, Dorris Vincent, Dan Weaver
(2 Vacancies)

The MTA CAC may be contacted as follows:
Municipal Transportation Agency Citizens’ Advisory Council
1 South Van Ness Avenue, 7th Floor – San Francisco, CA 94103-5417
(415-701-4666 FAX 415-701-4502

City & County of San Francisco
Municipal Transportation Agency
Citizens' Advisory Council
Operations & Customer Service Committee (OCSC)

Regular Meeting
Monday, January 23, 2006 at 3:00 p.m.
1 South Van Ness Avenue, Room 3075
San Francisco, California

AGENDA

Item #	Item	Estimated Time
1.	Call to Order/Roll Call	3:00
2.	Adopt Minutes of: (Attachment)(Discussion/Action) November, 2005	3:03
3.	Public Comment	3:04
4.	Report of the Chair (Discussion/Action)	3:05
5.	Cable Car Update (Discussion/Action)	3:10
6.	Muni Operations Daily Report review/explanation (Discussion/Action)	3:45
7.	Motion re Metro service – follow-up from Nov 2005 meeting (Discussion/Action) WHEREAS the OCSC has met with street operations and central control personnel to try to determine why the Metro system doesn’t work for the customers and everyone at Muni seems to be doing the job they have been assigned to do, still the train headways seldom are within range of the published headways. This is bad news for the customers and probably a big reason that Muni is not attracting new riders. THEREFORE BE IT RESOLVED THAT the OCSC urges Muni to study Metro operations to determine how best to run the Metro lines efficiently. Here are some of the suggestions we have proposed in the past that we request you consider for more efficient Metro operations: ¨ Treat outbound L’s, K’s, and M’s as interchangeable lines such that the appropriate order and balance in service is maintained at all times. ¨ Assign a line Manager or Inspector who would be responsible for each route. Managers and Inspectors should be trained to understand the general strategy for each route such that there are few contradictions between inspectors at different points in the route. “Next Bus” should be used to assist in making necessary adjustments. ¨ Metro should have signal priority at every crossing in as many sections of each line as possible. Where possible, delete 4 way stop signs and replace with signals. The remaining stop signs on Muni routes should be coordinated with passenger stops and only be provided for pedestrian safety and convenience. Investigate the possibility of relocating the stop to combine the passenger stop near the safety stop. ¨ Provide ticket vending machines to speed up loading at busy stops. ¨ Provide more signs to encourage passengers with tickets to use all doors.	4:20
8.	Report on Visit to Balboa Park Muni Station, Mary Burns (Discussion/Action)	4:30
9.	39 Coit Update (Discussion/Action)	4:45
10.	Committee Members' Questions/Information Requests (Discussion/Action)	4:50
11.	Proposed Amendment to the Rules of Order (Discussion/Action) Article 4, Section 2 of the Municipal Transportation Agency’s Citizens Advisory Council ‘s Rules of Order shall be amended to read: “Regular meetings. The OCSC shall hold its regular meeting at One South Van Ness Avenue, Room 3075, at 3:00 p.m. every third Monday of the month.”	4:55
12.	Schedule Upcoming Meetings and Agenda Items Next regular meeting: February ?, 2006 (2/20 is Washington’s b’day), 1 South Van Ness, Room 3075, Time: 3:00 p.m.	4:56
13.	Adjournment	5:00

Attachments:

Agenda Item 2 -

Draft of November, 2005 Minutes

Agenda Item 8 -

Report on Visit to Balboa Park Muni Station

Agenda Item 9 -
Tentative Topic Calendar

Notes:

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library (Main), 100 Larkin Street - Government Section (5th Floor) and on Muni’s website at www.sfmuni.com/cac.

Written reports and background materials for calendar items are available for public inspection and copying at
1 South Van Ness Ave, 7th Floor, during regular business hours.

Members of the Citizens’ Advisory Council who are not members of the OCSC may attend Committee meeting.

In the event that a quorum of the entire Council is present, this Committee shall act as a Committee of the Whole. A vote of the Committee of the Whole does not constitute final Council action. The full Council must ratify all Committee action.

City & County of San Francisco
Municipal Transportation Agency
Citizens Advisory Council (CAC)

Operations & Customer Service Committee (OCSC)

Tentative Topic Calendar

Referred Item to Committee:

Follow-up Items:

· 39-Coit Service Improvement

· Rescue Muni J, L, M & N Lines Recommendations (St Francis Circle pedestrian barriers)

· Wayside Fare Collection Working Group (WAFER) and Fare Gate Transition and Subway Change Machines

· Department of Parking & Traffic (DPT) Combining the 587/588, Residential Parking Permit and General Enforcement Groups

· Department of Parking & Traffic (DPT) Service Standards

· Municipal Railway (Muni) Service Standards & Plan for Meeting Goals

· Communication Issues (see chart) in March 2005

Quarterly Update:

· Cable Car

· Passenger Service Report (PSR)

Disability Access

This Meeting will be held at 1 South Van Ness Avenue, Conference Room 3074, San Francisco. From the 1st floor lobby, take the elevator to the 3rd Floor.

The meeting location is wheelchair accessible. The closest BART and MUNI Metro station is Civic Center. Accessible MUNI bus lines nearest the meeting location are the 7-Haight, 9-San Bruno, 47-Van Ness, 49-Van Ness/Mission, and the 71-Haight-Noriega, also the F-Market & Wharves (Historic Streetcar Service). For more information about MUNI accessible services, call 415-923-6142. There is accessible on-street vehicle parking available in the vicinity of the meeting location. The Civic Center Garage, entrance on the south side of McAllister Street, between Polk and Larkin Streets, includes bicycle racks in view of a parking attendant.

There is accessible on-street vehicle parking available in the vicinity of the meeting location. The Civic Center Garage, entrance on the south side of McAllister Street, between Polk and Larkin Streets, includes bicycle racks in view of a parking attendant. A bicycle rack is located outside the main entrance to 401 Van Ness.

For assistance with special needs (large print agendas, sign language interpreters, etc.) please contact Debra Reed (Council Secretary) at 415-701-4666 at least two business days before the meeting.

In order to assist the City’s efforts to accommodate persons with severe allergies, environmental illness, multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various chemical-based products. Please help the City to accommodate these individuals.

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.

Know Your Rights Under the Sunshine Ordinance
(Chapter 67 of the San Francisco Administrative Code)

Government’s duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and other agencies of the City and County exist to conduct the peoples’ business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the peoples’ review.

Written reports and background materials for agenda items are available for public inspection and copying at 1 South Van Ness Avenue, 7th Floor, during regular business hours. Notices of Meetings and Agendas are posted on Muni's Web site at http://www.sfmuni.com/cac. Notices of meetings and agendas, and minutes are available at the San Francisco Public Library (Main), 100 Larkin Street - Government Section (5th Floor).

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail at Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, CA 94102-4689; by phone at 415-554-7724; by fax at 415-554-7854 or by e-mail at donna_hall@ci.sf.ca.us.

Individuals interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 of the San Francisco Administrative Code from the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm.

Lobbyist Ordinance

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, Suite 3900, San Francisco, CA 94102, telephone 415-581-2300, fax 415-581-2317, or visit their website at http://www.ci.sf.ca.us/ethics/.

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