Service Changes 2009

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Letter to Customers | Service Changes Overview | Details by Route | Brochure Download

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Letter to Customers

November 6, 2009

Dear SFMTA Customer:

Due to the global recession that has exacted a particularly heavy toll in California and our City, the San Francisco Municipal Transportation Agency (SFMTA) had to take a number of difficult actions to close a $129 million deficit in the current fiscal year operating budget. These actions include service changes on more than half of Muni’s bus routes and one rail line which take effect on Saturday, December 5.

While some of the changes entail discontinued routes and route segments, and reduced frequencies on lightly used services, we are pleased to report that many of the changes mean expanded hours, route extensions and more frequent and faster service for residents and visitors. We also want to underscore that these changes were meticulously planned using the wealth of data on the Muni system that was generated and analyzed over the past two years as part of the Transit Effectiveness Project—the first comprehensive assessment and evaluation of Muni service in a generation.

As we are all so acutely aware, a debilitating scenario of fare increases and services cuts is taking place across the nation as transit systems confront inescapable economic realities. Here in San Francisco we are exceedingly fortunate in being able to balance service reductions on lesser-used routes with new and expanded service levels along the busiest corridors in the City. Our ability to accomplish this during these dire economic times is the direct result of a strong and productive working relationship with the Office of Mayor Gavin Newsom and the San Francisco Board of Supervisors whose leadership continues to define our unique, Transit First City.

Details about the December 5 service changes are set forth in the attached brochure which features maps illustrating the changes as well as nearby Muni service available to transit customers. This brochure will be available to customers on Muni vehicles and at other locations throughout the City. It is currently posted at www.sfmta.com [on this page] and customers can also call 311 and 511. Moreover, we will field SFMTA Ambassadors at major transfer points, many other transit stops and on Muni vehicles later this month and into December to assist customers in adjusting to the changes. SFMTA staff are available to meet with groups to discuss the service changes and to provide advice on trip planning by calling or e-mailing Judy Tam at 415.701.4557 or judy.tam@sfmta.com.

Despite these difficult times and the specter of continuing budget challenges, we want to assure you that all 5,000 of us at the SFMTA remain fully committed to and focused on providing safe, reliable Muni service to all in San Francisco who avail themselves of this vital, green mode.

Sincerely,

Tom Nolan
Chairman
SFMTA Board of Directors

Nathaniel P. Ford Sr.
Executive Director/CEO

Service Changes Overview

Your Muni System Is Changing December 5 - Know Your Options
On Saturday, December 5, 2009, the San Francisco Municipal Transportation Agency, which operates Muni, will implement significant transit route and schedule changes affecting over half of Muni’s existing bus routes and one rail line.

The package of service changes include:

Discontinued routes and route segments
Extended and modified routes
Changes to service hours and frequencies*
Modified express zones
Renumbered routes
Identification of other Muni service that is near changing routes or lines

* Peak period refers to weekday morning and evening rush hour service, approximately 7 to 9 a.m. and 4 to 6 p.m. The last bus departures listed for routes are for weekdays.

For planning and assistance in other languages, please call 311. Trip planning assistance for Muni and other transit systems in the Bay Area is available by calling 511 or going online at www.511.org.

Details by Route

Line/Route	Status	Map
F Market & Wharves	No changes
J Church	No changes
K Ingleside	No changes
L Taraval	No changes
M Ocean View	No changes
N Judah	Segment eliminated on weekends and holidays The segment of the N Judah between Embarcadero Station and Caltrain will be eliminated on weekends and holidays with no change to Owl service. Nearby Muni Service: Muni’s T Third Line provides service between Embarcadero Station and Caltrain.	Map (PDF) Map (GIF)
T Third	No changes
1 California	Segments eliminated/ service hours reduced Segments of the 1 California south of Sacramento Street on Davis, Beale, Howard, Main and Drumm streets will be eliminated. The last bus to Downtown will depart at 12:20 a.m. and the last bus from Downtown will depart at 1 a.m. Nearby Muni Service: Muni’s 30X Marina Express and 41 Union provide nearby service during peak periods.	Map (PDF) Map (GIF)
1AX California ‘A’ Express	Express zone modified The 1AX nonstop express zone will begin at 8th Avenue instead of Park Presidio Boulevard. The 1AX will make additional local stops at 8th, 10th and 12th avenues.
1BX California ‘B’ Express	Express zone modified The 1BX will begin at 6th Avenue instead of 12th Avenue. Stops previously served at 8th, 10th and 12th avenues will be served by the 1AX.
2 Clement	Segment eliminated A segment of the 2 Clement will be eliminated between 33rd and 14th avenues. The 2 Clement will now continue to the Ferry Plaza daily including Saturdays and Sundays. Nearby Muni Service: Muni’s 1 California, 38 Geary and 38L Geary Limited provide nearby service between 14th and 33rd avenues.	Map (PDF) Map (GIF)
3 Jackson	Service hours reduced The last bus to Downtown will depart at 12:25 a.m. and the last bus from Downtown will depart at 12:55 a.m.
4 Sutter	ROUTE DISCONTINUED Nearby Muni Service: Muni’s 1 California, 2 Clement, 3 Jackson, 38 Geary and 38L Geary Limited provide nearby service.	Map (PDF) Map (GIF)
5 Fulton	Frequency increased/evening service extended Frequency on the 5 Fulton will increase during peak periods. Evening service on the 5 Fulton will be extended from Jones/McAllister streets to the Transbay Terminal. Owl service will begin earlier, at 12:45 a.m. and the Owl terminal will remain at Market and McAllister streets.	Map (PDF) Map (GIF)
6 Parnassus	Frequency increased/service hours reduced/terminal relocated The Downtown terminal will be relocated from the Transbay Terminal to the Ferry Plaza at Market and Steuart streets. Frequency on the 6 Parnassus will increase during peak periods. The last bus will depart from Quintara Street and 14th Avenue at 12:10 a.m. The last bus from Downtown will depart at 1a.m.
7 Haight	ROUTE DISCONTINUED Nearby Muni Service: Muni’s 6 Parnassus and 71L Haight-Noriega Limited provide similar service.
8X Bayshore Express	(Formerly 9X Bayshore Express) - Route and express zones modified/route number changed/frequency increased The new 8X Bayshore Express will be similar to the former 9X but will have more service. The 8X Bayshore Express to Downtown will be rerouted from Rutland Street and Arleta Avenue to Visitacíon Avenue and Bayshore Boulevard and also rerouted from Bayshore Boulevard to San Bruno Avenue north of Bacon Street before traveling non-stop to SoMa via the Alemany Boulevard entrance to U.S. 101 and then making local stops in SoMa, the Financial District, Chinatown and Fisherman’s Wharf. 8X stop changes and express zone segments	Map (PDF) Map (GIF)
8AX Bayshore Express	(Formerly 9AX Bayshore Express)- Route and express zones modified/route number changed/frequency increased The new 8AX Bayshore Express will be similar to the former 9AX, but will have more service and a modified route. During the a.m. peak period the 8AX Bayshore Express will operate toward Chinatown via Downtown from Geneva Avenue/Schwerin Street non-stop via Geneva Avenue and Bayshore Boulevard to Arleta Avenue, making local stops along San Bruno Avenue to Silver Avenue before traveling non-stop to SoMa via the Alemany Boulevard entrance to U.S. 101, then making local stops in SoMa, the Financial District and Chinatown. During the p.m. peak period the 8AX Bayshore Express will operate from Chinatown, similar to the former 9AX, making local stops along San Bruno Avenue until Arleta Avenue, but will then travel non-stop to a new terminal at Geneva Avenue/Schwerin Street. P.M. peak period service will operate from 3:30 to 6:40 p.m. 8AX stop changes and express zone segments	Map (PDF) Map (GIF)
8BX Bayshore Express	(Formerly 9BX Bayshore Express) - Route and express zones modified/route number changed/frequency increased The new 8BX Bayshore Express will be similar to the former 9BX, but will have more service and will be rerouted during the a.m. peak period from Rutland Street and Arleta Avenue to Visitacíon Avenue and Bayshore Boulevard, entering U.S. 101 from Bayshore Boulevard and traveling non-stop to SoMa and making local stops in SoMa, the Financial District, Chinatown and Fisherman’s Wharf. P.M. peak period service will operate from 3:30 to 6:20 p.m. 8BX stop changes and express zone segments	Map (PDF) Map (GIF)
9 San Bruno (see 9L)	Frequency changed The frequency at local stops along the 9 San Bruno will be 10 minutes all day. However, the stops shared by the 9 San Bruno and new 9L San Bruno Limited will have more service - every five minutes - on weekdays until 5:40 p.m.	Map (PDF) Map (GIF)
9L San Bruno Limited	NEW ROUTE The new 9L San Bruno Limited will provide limited-stop service on weekdays. The 9L San Bruno Limited will travel between Arleta/San Bruno avenues and Downtown. The stops shared with the 9 San Bruno will have more service - every five minutes - on weekdays until 5:40 p.m. 9L list of stops	Map (PDF) Map (GIF)
9X, 9AX, 9BX Bayshore Expresses (see 8X, 8AX, 8BX)	ROUTE NUMBER CHANGED TO 8X (please see description and map for 8X) All Bayshore Express buses will have their own, unique route numbers. The 9X, 9AX and 9BX will be renumbered as the 8X, 8BX and 8AX. Along with new numbers identifying these routes, all Bayshore Express buses will feature increased frequency and modified express zones.	Map (PDF) Map (GIF)
10 Townsend	Segments eliminated/route extended/frequency decreased The portion of the 10 Townsend north of Broadway will be rerouted and will no longer serve the Northeast Waterfront neighborhoods. Instead, the 10 Townsend will operate from Jackson/Fillmore streets on weekdays and from Jackson Street/Van Ness Avenue on weekends to Broadway/Sansome Street and through Downtown and SoMa via Sansome and 2nd streets. The 10 Townsend will no longer directly serve the Transbay Terminal but will be extended across Potrero Hill to San Francisco General Hospital. Frequency on the 10 Townsend will decrease to every 20 minutes, but the 10 Townsend and 12 Folsom-Pacific will provide combined 10-minute frequency on Pacific Avenue, Sansome and 2nd streets. Nearby Muni Service: Muni’s F Market & Wharves Streetcar Line, 8X/8BX Bayshore Expresses, 47 Van Ness and 82X Levi Plaza Express (peak periods only) provide nearby service.	Map (PDF) Map (GIF)
12 Folsom-Pacific	Segments eliminated/service extended/frequency and service hours reduced The 12 Folsom-Pacific will operate from Pacific/Van Ness avenues to Broadway/Sansome Street through Downtown via Sansome and 2nd streets and continue via Folsom Street to the Mission District. Segments of the 12 Folsom-Pacific will be eliminated along 26th Street in the Mission, along Jackson and Washington streets between Steiner Street and Van Ness Avenue and along Broadway between Battery Street and The Embarcadero. The 12 Folsom-Pacific will no longer serve The Embarcadero south of Broadway nor Folsom and Harrison streets between The Embarcadero and 2nd Street. The 12 Folsom-Pacific will be extended to the 24th Street BART Station. Frequency will decrease to every 20 minutes on the 12 Folsom-Pacific during peak periods, but the 10 Townsend and 12 Folsom-Pacific will provide combined 10-minute frequency on Pacific Avenue, Sansome and 2nd streets. Nearby Muni Service: Muni’s F Market & Wharves Streetcar Line provides nearby service along The Embarcadero and the modified 10 Townsend provides nearby service along Jackson and Washington streets.	Map (PDF) Map (GIF)
14 Mission	No changes
14L Mission Limited	Frequency increased/service hours expanded/stops combined The 14L Mission Limited will have increased frequency and expanded hours of operation from 6 a.m. to 7 p.m. on weekdays and from 9 a.m. to 5:30 p.m. on weekends. Some limited stops will be combined to reduce travel time.
14X Mission Express	Frequency increased The 14X Mission Express will have more service during peak periods.
16X Noriega Express (Formerly “16AX Noriega ‘A’ Express”)	NEW ROUTE – 16AX segment eliminated/route modified/frequency increased The 16AX Noriega Express and the 16BX Noriega Express will be replaced with the new 16X Noriega Express and will operate from the Great Highway to Downtown during the a.m. peak period and from Downtown to the Great Highway during the p.m. peak period. The segment previously served by the 16AX on Sunset Boulevard and Lincoln Avenue is being eliminated. The 16X Noriega Express will have increased service during the a.m. peak period. Nearby Muni Service: Muni’s 29 Sunset provides similar service along both Sunset Boulevard and Lincoln Avenue and the N Judah Line provides nearby service.	Map (PDF) Map (GIF)
16BX Noriega ‘B’ Express	See 16X	Map (PDF) Map (GIF)
17 Parkmerced	Service hours reduced The last bus will depart West Portal Station at 11 p.m. and will depart Parkmerced at 11:15 p.m.
18 46th Ave	Segments eliminated/route modified/service hours reduced The 18 46th Avenue will be rerouted along Cabrillo Street, 45th Avenue, Balboa Street and 33rd Avenue. Segments will be eliminated along Geary Boulevard and Point Lobos Avenue. The last bus will depart Stonestown at midnight and will depart Legion of Honor at 12:20 a.m. Nearby Muni Service: Muni’s 31 Balboa, 38 Geary and 38L Geary Limited provide nearby service.	Map (PDF) Map (GIF)
19 Polk	Frequency changed/service hours reduced Frequency on the 19 Polk will be 12 minutes during peak periods and 15 minutes midday for the full length of the route from Aquatic Park to Hunters Point. The last bus will depart Aquatic Park at 12:45 a.m. and will depart Navy Yard at 12:45 a.m.
20 Columbus	ROUTE DISCONTINUED Nearby Muni Service: The 41 Union provides similar service south of Union Street during peak periods only. The 30 Stockton north of Union Street provides nearby service.	Map (PDF) Map (GIF)
21 Hayes	Segment eliminated/service hours reduced/stops removed The segment of the 21 Hayes between 6th Avenue and Stanyan Street will be eliminated. The last bus to Downtown will depart at 11:50 p.m. and the last bus from Downtown will depart at 12:30 a.m. Stops removed at Hayes & Ashbury and Hayes & Cole. Nearby Muni Service: Muni’s 5 Fulton provides similar service.	Map (PDF) Map (GIF)
22 Fillmore	No changes
23 Monterey	No changes
24 Divisadero	No changes
26 Valencia	ROUTE DISCONTINUED Nearby Muni Service: Muni’s J Church Line, 14 Mission, 14L Mission Limited and 49 Van Ness-Mission provide nearby service. Muni’s 36 Teresita will be rerouted to serve the segment of the 26 Valencia between the Glen Park BART Station and Cesar Chavez/Valencia streets.	Map (PDF) Map (GIF)
27 Bryant	Service hours reduced The last bus will depart from Jackson Street and Van Ness Avenue at 12:35 a.m and from Cesar Chavez and Mission streets at 12:35 a.m.
28 19th Ave	No changes
28L 19th Ave Limited	No changes
29 Sunset	Segment eliminated/service hours reduced The segment of the 29 Sunset north of Baker Beach in the Presidio will be eliminated and the last bus will depart the Richmond District at 12:15 a.m. and from Candlestick Point at 12:35 a.m. Nearby Muni Service: Muni’s 28 19th Avenue provides nearby service to the Golden Gate Bridge Toll Plaza and the PresidiGo Shuttle provides service within the Presidio every 30 minutes on weekdays. To PresidiGo, transfer at Lincoln Boulevard and Pershing Drive, PresidiGo Stop 23. From PresidiGo transfer at Lincoln Boulevard and Bowley Street, PresidiGo Stop 21.	Map (PDF) Map (GIF)
30 Stockton	Service hours reduced The last bus will depart the Marina District at 12:25 a.m and will depart 4th and Townsend streets at 1 a.m.
30X Marina Express	No changes
31 Balboa	Frequency and service hours reduced Frequency on the 31 Balboa will decrease during peak periods to every 12 minutes. The last bus to Downtown will depart at 11:55 p.m. and the last bus from Downtown will depart at 12:40 a.m.
31AX Balboa ‘A’ Express	No changes
31BX Balboa ‘B’ Express	No changes
33 Stanyan	Service hours reduced The last bus from 24th Street and Potrero Avenue will depart at 12:30 a.m. and the last bus from the Richmond District will depart at midnight.
35 Eureka	Service hours reduced The last bus will depart from Castro and Market streets at 11 p.m. and will depart from Bemis Street at 11:10 p.m.
36 Teresita	Segments eliminated/route extended/frequency and service hours reduced The segment of the 36 Teresita between Monterey Boulevard and Balboa Park Station will be eliminated. The 36 Teresita will be rerouted along Monterey Boulevard to the Glen Park BART Station and along the former 26 Valencia route to Cesar Chavez/Valencia streets. Frequency will decrease during peak periods to every 30 minutes. The last bus will depart Forest Hill Station at 11 p.m . and will depart St. Luke’s Hospital at 11:10 p.m. Nearby Muni Service: Muni’s 43 Masonic provides nearby service to Balboa Park Station.	Map (PDF) Map (GIF)
37 Corbett	Service hours reduced The last bus will depart Parkridge Drive and Burnett Avenue at 11 p.m . and will depart Masonic Avenue and Haight Street at 11:25 p.m.
38 Geary 38 Geary Owl	Segments eliminated Segments of the 38 Geary and 38 Geary Owl will be eliminated along the Ocean Beach branch on Balboa Street, 45th Avenue and Cabrillo Street. The 38 Geary Owl will provide service to 48th and Point Lobos avenues. Nearby Muni Service: Muni’s rerouted 18 46th Avenue provides nearby service to Geary Boulevard, 31 Balboa provides nearby service to Downtown and 5 Fulton Owl provides nearby service to Downtown during the Owl period.	Map (PDF) Map (GIF)
38L Geary Limited	Frequency increased/ service hours expanded The 38L Geary Limited will have more service during peak periods, and service hours will be expanded to operate to Downtown until 7:50 p.m. and from Downtown until 8:55 p.m.
38AX Geary ‘A’ Express	No changes
38BX Geary ‘B’ Express	No changes
39 Coit	No changes
41 Union	Capacity increased Capacity on the 41 Union will increase during the a.m. peak period with the introduction of 60-foot, articulated buses.
43 Masonic	No changes
44 O’Shaughnessy	Frequency increased The 44 O’Shaughnessy will have more buses in service.
45 Union-Stockton	Service hours reduced The last bus will depart Lyon and Greenwich streets at 1:12 a.m. and will depart 4th and Townsend streets at 12:50 a.m.
47 Van Ness	Service hours reduced The last bus will depart Fisherman’s Wharf at 12:45 a.m. and will depart 4th and Townsend streets at 12:35 a.m.
48 Quintara-24th Street	Segments eliminated/route modified Segments of the 48 Quintara-24th Street will be eliminated on 20th, Arkansas, Texas and Wisconsin streets. The 48 Quintara-24th Street will be rerouted to operate over Potrero Hill via 25th Street and Pennsylvania Avenue. Nearby Muni Service: Muni’s extended 10 Townsend provides nearby service. Service hours reduced The last bus will depart West Portal 12:20 a.m. and will depart 20th and 3rd streets at 12:20 a.m.	Map (PDF) Map (GIF)
49 Van Ness-Mission	No changes
52 Excelsior	Service hours reduced The last bus will depart Forest Hill Station at 11 p.m. and will depart the Excelsior District at 11:15 p.m.
53 Southern Heights	ROUTE DISCONTINUED Nearby Muni Service: Muni’s extended 10 Townsend, 19 Polk, 22 Fillmore and 48 Quintara-24th Street will provide nearby service.	Map (PDF) Map (GIF)
54 Felton	Service hours reduced The last bus will depart Daly City BART at 12:10 a.m and will depart Hunters Point at 12:50 a.m.
56 Rutland	No changes
66 Quintara	Service hours reduced The last bus will depart 9th Avenue and Judah Street at 11 p.m. and will depart Vicente and 30th avenues at 11:10 p.m.
67 Bernal Heights	Segment eliminated/service hours reduced The western portion of the 67 Bernal Heights loop will be eliminated, and service will operate in both directions between Alemany Boulevard and the 24th Street BART Station. The last bus will depart 24th Street BART at 11 p.m. and will depart Crescent Avenue and Putnam Street at 11:15 p.m. Nearby Muni Service: Muni’s 14 Mission, 14 Mission Limited, 23 Monterey and 49 Van Ness-Mission provide nearby service.	Map (PDF) Map (GIF)
71 Haight-Noriega	Service hours reduced/terminal relocated The Downtown terminal will be relocated from the Ferry Plaza at Market and Steuart streets to the Transbay Terminal at 1st and Mission streets. The last bus to Downtown will depart at 12:15 a.m. and the last bus from Downtown will depart at 1 a.m.
71L Haight-Noriega Limited	Frequency increased/ terminal relocated The 71L Haight-Noriega will have more service during peak periods and the Downtown terminal will be relocated from the Ferry Plaza at Market and Steuart streets to the Transbay Terminal at 1st and Mission streets.
76 Marin Headlands	No changes
80X Gateway Express	No changes
81X Caltrain Express	No changes
82X Levi Plaza Express	Frequency increased/service expanded Service will be expanded by introducing p.m. peak period service on the 82X Levi Plaza Express. Service will operate every 15 minutes in the peak direction toward Levi Plaza in the morning and toward 4th and Townsend streets in the evening.	Map (PDF) Map (GIF)
88 BART Shuttle	Segment eliminated The segment of the 88 BART Shuttle west of I-280 through the Lake Merced and Parkmerced neighborhoods will be eliminated. Nearby Muni Service: Muni’s 17 Parkmerced and 18 46th Avenue provide nearby service within the Lake Merced and Parkmerced neighborhoods and connections to the M Ocean View Line and 29 Sunset which provide service to Balboa Park Station.	Map (PDF) Map (GIF)
89 Laguna Honda	ROUTE DISCONTINUED Shuttle service will be provided between Forest Hill Station and Laguna Honda Hospital every 30 minutes free of charge on weekdays between 6:30 a.m. and 6 p.m. and on weekends between 9:45 a.m. and 2:45 p.m.
90 San Bruno Owl	No changes
91 Owl	Route modified/Segment eliminated A segment of the 91 Owl inbound will be rerouted from Rutland Street and Arleta Avenue to Visitacíon Avenue and Bayshore Boulevard.	Map (PDF) Map (GIF)
108 Treasure Island	Segment eliminated/route modified The segment of the 108 Treasure Island will be eliminated between the Transbay Terminal and 4th and Townsend streets. Service also will be rerouted from Avenue M to Avenue H on Treasure Island. Nearby Muni Service to the Caltrain Depot: Muni’s N Judah Line, T Third Line and 10 Townsend provide nearby service. 108 Treasure Island list of stops	Map (PDF) Map (GIF)

Brochure Download

This brochure contains the above text together with maps of route and line changes.

Download the service changes brochure (PDF, 2.2MB)

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