Comments, Complaints and Questions

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If you want to make a comment or complaint, or if you have a general question about Muni, you are in the right place. If you want to make a claim, please view the instructions for filing a claim against the SFMTA or any other City department.

The San Francisco 311 Customer Service Center has implemented a self-service portal for receiving customer compliments, complaints, and lost item inquiries. You can communicate with 311 via the links below.

For Web site visitors with browser accessibility issues, a general comment, or a question, please call the San Francisco 311 Customer Service Center instead.

Use the 311 Customer Service Center Self-Service Portal

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