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For general information and trip planning with real people:
24 hours a day, 7 days a week, 365 days a year, provided by the San Francisco 311 Customer Service Center .
The City Phone Book, a directory of City of San Francisco employees, is available on the San Francisco sfgov.org website.
Comprehensive regional transportation information is now available on the phone and on the Web at 511.org. 511 offers information about routes, schedules, fares, and hours of operation for any of the Bay Area's transit providers, including Muni. The 511 service is free of charge.
To access information about Muni or be connected to a Muni representative, dial 511 and say "Muni" once the message has begun. From there, you have the option to select the following items:
To access 511 from outside the nine-county Bay Area, call 510.817.1717 (this is not a toll-free call). For TDD access, dial 711 within California.
For Muni route, schedule, fare and accessible services information anytime: Visit www.sfmta.com or call 311.
311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย