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| SFMTA home > Transit > Customer info > Accessibility Info > Paratransit | |||
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Chinese 中文 Some of the sentences on this test page have been managed by the webmaster in the Google Translate manager. Do not use this page to test the quality of Google translation, only the functions of the translation manager. San Francisco Paratransit is a van and taxi program for people unable to independently use public transit because of a disability or disabling health condition. The San Francisco Municipal Transportation Agency (SFMTA) contracts with a paratransit broker to manage this service. The paratransit broker contracts with van and taxi companies to provide transportation. To be eligible for paratransit, you must be unable to use Muni’s accessible buses, trains or streetcars some or all of the time without the assistance of another person. Guidelines for eligibility come from the Americans with Disabilities Act (ADA) of 1990 as amended. Paratransit van and taxi services are provided 24 hours a day, seven days a week, 365 days a year. Service is provided throughout San Francisco to Treasure Island and to the northernmost part of Daly City in San Mateo County in conjunction with Muni and BART service. The San Francisco Paratransit office is located at 68 12th Street, between Market Street and Mission Street. Accessible Muni lines include: the Muni Metro at Van Ness Station served by the J, K, L, M and N lines, the F Line, and nearby accessible bus routes 6, 9, 9L, 14, 14L, 47, 49, 71 and 71L. The office is open Monday through Friday, 9 a.m. to 4:45 p.m. The main phone number is 415.351.7000. San Francisco Paratransit Website For more information on the paratransit program including eligibility requirements, process, types of paratransit service provided in San Francisco or to fill out an application, please click on the links below. For free language assistance and further information on the Paratransit Program in Spanish, Chinese, Russian and Vietnamese, please contact the San Francisco Paratransit program at 415.351.7050 or TTY at 415.351.3942 or visit the San Francsico Paratransit website. Please contact the San Francisco 311 Customer Service Center for free language assistance in over 100 languages, 24 hours a day, seven days a week, 365 days a year including holidays:
The following are links to forms on the San Francisco Paratransit website:
More information is available in English on the San Francisco Paratransit website.
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For Muni route, schedule, fare and accessible services information anytime: Visit www.sfmta.com or call 311.
Muni transit services are operated by the Transit Division of the San Francisco Municipal Transportation Agency (SFMTA). Copyright © 2000-2013 SFMTA. All rights reserved. Updated January 4, 2013 |
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