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The SFPD has identified a recent trend of electronic devices robberies on Muni.
Passengers using iPhones and laptop computers on Muni vehicles are being targeted. Also being targeted are people using these devices while waiting for Muni vehicles at Muni coach stops, bus shelters, and light rail vehicle platforms.
Passengers are reminded to be aware of their surroundings while traveling on Muni. Suspects prey on victims using these devices knowing they are distracted while texting or listening to music on PDAs, using laptops, and talking on cellular phones. Passengers should be careful to limit the use of these devices and always be aware of other passengers on the vehicle.
If a passenger notices anything suspicious, the person should call the the San Francisco 311 Customer Service Center. For emergencies or for crimes in progress, call 911, or 415.553.8090 for cellular phones, and for non-emergencies, 415.553.0123.
Since the terrorist attacks of September 11, 2001, many people have had varying degrees of discomfort in public places. The SFMTA has prepared the following information about safety and security on the Muni system to answer questions you may have, as well as to assure you of our efforts to maintain the safest public transportation system possible.
In recent years, the SFMTA and the City of San Francisco have made extensive preparations for managing emergencies, including terrorist threats. We train with and maintain constant communications with regional and federal emergency and law enforcement agencies. Since the September 11 attack, the SFMTA has been on a heightened state of alert, patrolling our stations, other transit facilities and vehicles.
These safety recommendations are good precautions at all times on the Muni system, not just during this period of public concern. Please be assured that providing you with safe transportation each day remains our top priority, and thank you for riding Muni.
The SFMTA has launched Transit Watch, a new public awareness and education campaign. Read about what you can do to improve safety on Muni.
Don't let your daily routine lull you into giving pickpockets a better chance to do their dirty work. Here are some tips on how to protect yourself from pickpockets:
Did you see an incident you wish to report? Notify the vehicle operator if it is safe to do so. Otherwise, call the San Franciso 311 Customer Service Center or the Muni Crime Hotline at 415-671-3181. Please get as much information as possible, including the number or letter of the Muni line, the four-digit number on the vehicle (cable car numbers have one or two digits), the location, the direction of travel, and the time of day.
Ask for a "request stop."
Between 8:30 p.m. and 6:30 a.m., additional customer stops will be made either for persons waiting for a bus or for customers on a bus at their request at the nearside corner of any street intersection located between the regular stops. The nearside corner is the one the vehicle reaches before it crosses the intersection.
However, this rule does not apply to the following streets, where stops will be made only at the regularly designated stops at all times:
Cable Car Safety
For Muni route, schedule, fare and accessible services information anytime: Visit www.sfmta.com or call 311.
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