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A paper Limited Use Muni Ticket will be sold for the infrequent visitor to San Francisco who does not wish to use a Muni Passport. Residents, commuters and frequent visitors will be better served with the Clipper® card. Frequently Asked QuestionsTicket terms, conditions and responsibilities About the ticketWho does the Muni Ticket best serve? What is it called?Limited Use Muni Ticket (Muni Ticket). What does it look like?It is paper with photo images capturing the diversity of Muni's unique transit fleet. How does it work?Purchase the Muni Ticket and tap it to a Clipper reader at the faregate or on board a Muni vehicle to pay your fare. Who does the Muni Ticket best serve?It serves the infrequent visitor to San Francisco as well as those who pay a cash fare in a Metro station and do not wish to use a Clipper card. Buying the ticketWhat fare products are available on a Muni Ticket? Is there a fee to purchase a Muni Ticket? Can I buy multiples of the same product in one transaction? Can I purchase a Muni Ticket in advance of travel? Where are Muni Tickets sold?Muni Tickets are sold only through the Muni Ticket Vending Machines found in the nine Muni Metro Subway stations. What fare products are available on a Muni Ticket?Adult or Discount Single ($2 for Adult, $0.75 for Senior/Youth) or Round Trip fare ($4 for Adult, $1.50 for Senior/Youth). Is there a fee to purchase a Muni Ticket?No, currently, there is no fee to purchase a Muni Ticket. Can I buy multiples of the same product in one transaction, e.g., in one transaction, can I buy 10 single trips on one Muni Ticket?No, only one product can be purchased at a time. Can I purchase a Muni Ticket in advance of travel, e.g., can I buy a Muni Ticket with a round trip on Tuesday and use it on Saturday? Yes, you may purchase a fare in advance of travel just as long as you use it within the 90-day ticket-validity period. Using the ticketWhere can I use a Muni Ticket? Are Muni Tickets accepted on cable cars? Can I use a Muni Ticket to pay a Special Event fare? Should I get a paper transfer? How does a round trip Muni Ticket work? Where can I use a Muni Ticket?The Muni Ticket is good on Muni only and can be used on Muni buses, Light Rail Vehicles (LRVs), historic trolleys and in the subway. Are Muni Tickets accepted on cable cars?No, Muni Tickets are not accepted on cable cars. Can I use a Muni Ticket to pay a Special Event fare?No. Special Event fares may only be paid in full by Clipper card or in cash. Should I get a paper transfer?The Muni Ticket will automatically apply the 90-minute transfer. You do not need a paper transfer. How does a round trip Muni Ticket work?It works like two single trips. If you are able to make your round trip within the 90-minute transfer period, you’ll still have one trip remaining on your Muni Ticket. You can use one trip on one day and the second trip any time within the 90-day ticket validity period. Reloading the ticketCan Muni Tickets be reloaded and, if so, where? What can I reload to a Muni Ticket? Can Muni Tickets be reloaded and, if so, where? Yes, they can be reloaded for a period of 90 days at the Muni Ticket Vending Machines. What can I reload to a Muni Ticket? Muni Tickets can be reloaded only with the original fare type and category:
Ticket expirationDoes the Muni Ticket have a time/date stamp printed on it? How will I know when the Muni Ticket has expired? What happens if I lose a Muni Ticket or it expires with a product? How can I check the balance and expiration date of my Muni Ticket? Muni Tickets expire 90 days from date of purchase. Does the Muni Ticket have a time/date stamp printed on it? No. How will I know when the Muni Ticket has expired? It will be blocked for use when tapped at a Clipper reader. You can check the expiration date at any time at the Ticket Vending Machines. What happens if I lose a Muni Ticket or it expires with a product? There is no balance protection or refunds. Treat the Muni Ticket same as cash and be aware of the expiration date. How can I check the balance and expiration date of my Muni Ticket? You can check both at the Muni Ticket Vending Machine. Discounts and animalsCan Senior, Medicare or Youth discounts be loaded to the Muni Ticket? Can RTC attendants use the Muni Ticket? Can customers use the Muni Ticket for paying a fare for non-service animals? Can Senior, Medicare or Youth discounts be loaded to the Muni Ticket? Yes, at the Muni Ticket Vending Machine. Can RTC attendants use the Muni Ticket? Yes, the attendant may select the discount single trip or round trip at the Muni Ticket Vending Machine. Can customers use the Muni Ticket for paying a fare for non-service animals? Yes, a Muni Ticket may be purchased at a Muni Ticket Vending Machine. The one-time surcharge will apply, but the Muni Ticket may be subsequently reloaded for the non-service animal’s future travel. See information on fares for non-service animals. Terms, conditions and responsibilitiesWhat is my responsibility for maintaining the Muni Ticket? What are the terms and conditions? What is my responsibility for maintaining the Muni Ticket? Misuse of your Muni Ticket, such as inserting it into the fare collection equipment of other Transit Operators, or inserting it into ATMs or similar devices, punching a hole or folding may disable your ticket. It is your responsibility to maintain the Muni Ticket in good, useable condition. Due to the electronics hidden in the Muni Ticket, it is probably not recyclable. What are the terms and conditions?Explore: |
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For Muni route, schedule, fare and accessible services information anytime: Visit www.sfmta.com or call 311.
Muni transit services are operated by the Transit Division of the San Francisco Municipal Transportation Agency (SFMTA). Copyright © 2000-2013 SFMTA. All rights reserved. Updated January 4, 2013
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