Limited Use Muni Ticket Terms and Conditions

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San Francisco Municipal Transportation Agency (SFMTA) Limited Use Muni Ticket Terms and Conditions

Updated Jan. 10, 2011

These terms and conditions constitute your SFMTA Limited Use Muni Ticket Agreement and shall also apply to all of your subsequent SFMTA Limited Use Muni Ticket purchases or reloads. The Limited Use Muni Ticket will be referred to as the “Muni Ticket”.

Please read the Terms and Conditions carefully and keep a copy for your records.

Intended Use of Muni Ticket

The Muni Ticket is a paper stock ticket which utilizes smart card technology to load, store and use select fare products. The Muni Ticket is intended for limited use in a 90-day period. The Muni Ticket may fail with repeated use and normal wear and tear.

Fare Products Available to a Muni Ticket Customer

A fee may apply to each Muni Ticket issued. Only a Single Trip or Round Trip may be loaded onto a Muni Ticket. Discounted Muni Tickets are for Disabled, Seniors (65+) and Youth (5 – 17), Medicare-cardholders, attendants for approved Regional Transit Connection (RTC) cardholders, and non-service animals with disabled customers only. A 90-minute transfer is automatically encoded to the Muni Ticket from the first tap to a Clipper® reader on a Muni Metro faregate or on a Muni surface vehicle (except Cable Car).

Reloading your Muni Ticket

Muni Tickets may be reloaded for up to 90 days from date of activation at any Clipper reload device. The expiration date of your ticket may be checked at any of the SFMTA Ticket Vending Machines found in the Muni Metro stations.

Any Single or Round Trip remaining on the SFMTA Ticket at the time of expiration will not be refunded and becomes the property of the SFMTA.

Misuse of your Muni Ticket, such as inserting it into the fare collection equipment of other Transit Operators, inserting it into ATMs or similar devices, or punching a hole or folding it may disable/invalidate your ticket. It is your responsibility to maintain the Muni Ticket in good, useable condition.

Each individual will be required to have his or her own Muni Ticket to enter/exit the rail system or ride a Muni vehicle. A Muni Ticket must be tapped to a Clipper reader with each boarding or faregate entry.

The resale of Muni Tickets is prohibited.

Muni Ticket Loss or Damage Replacement

Lost or damaged Muni Tickets will not be replaced. Treat your Muni Ticket as you would cash.

Termination

The SFMTA may terminate use of your Muni Ticket if used in violation of these terms and conditions. Upon such termination, the SFMTA may block the use of your Muni Ticket or request surrender of your Ticket. No refunds will be issued.

Privacy Policy

For more information about the SFMTA’s privacy policy, please refer to our Privacy Policy Statement by scrolling down to the "Privacy Policy" section of our web site at www.sfmta.com/legal -- or call 311.

Disclaimer

The SFMTA expressly disclaims any representation or warranty, expressed or implied, including, without limitation, any implied or expressed warranty of merchantability, fitness for a particular purpose or conformity with models or samples that may apply to the Muni Ticket.

Severability

The invalidity of any term or terms of this Agreement shall not affect any other term of this Agreement, which shall remain in full force and effect.

Modification

The SFMTA reserves its right to change these terms and conditions at any time without advance notice. If the terms and conditions change, they will be posted to www.sfmta.com/ticketterms (this page).

Regulations

Use of the SFMTA Muni Ticket is subject to all applicable federal, state or local tariffs, terms, conditions, rules, regulations, and policies.

Governing Law

This Agreement shall be governed and construed in accordance with the laws of the State of California.

Questions about these terms and conditions should be directed to Customer Service at 311

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