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This page contains general information about Proof of Payment. A detailed description of Proof of Payment is available.

POP in brief

  • Proof of Payment (POP) and all-door boarding are in effect on all Muni rail lines and bus routes.
  • If paying with cash, always take your proof of payment.
  • Don't board any Muni vehicle without paying your fare, tagging your Clipper® card or Muni Ticket, or showing a pass or transfer.
  • "Proof of Payment" is proof that you have already paid your Muni fare for a particular trip.
  • You must have valid Proof of Payment when riding on a Muni rail line or bus route or while within the paid area of Muni stations.
  • Your Proof of Payment must be valid for the duration of your entire trip within the Muni system, including time spent within the paid area of stations or waiting at station platforms.
  • Failure to produce Proof of Payment when asked by a San Francisco Municipal Transportation Agency (SFMTA) Fare Inspector will result in a large fine.
  • If you have Proof of Payment or Clipper card loaded with a valid pass or cash value, you may board a Metro streetcar by any door.
  • To obtain Proof of Payment, you can:
    • Buy a pass, passport, or ticket ahead of time, or
    • At surface stops, pay cash when entering the front door of a single vehicle or the front door of the first car of a train or the front door of a bus, or
    • At surface stops, tap and hold your Clipper card or Muni Ticket to the Clipper logo on the reader as you board.
    • At subway stations, tap and hold your Clipper card or Muni Ticket to the SFMTA-Muni logo on the faregate reader as you enter the paid area.
  • Don't get stuck entering with a transfer that will later expire while you are waiting on a platform or riding in a vehicle. If you are not sure your transfer will last, then pay for a fresh transfer on the surface, or re-tap your Clipper card or Muni ticket after the 90th minute.
  • POP on surface Metro lines, historic streetcars and bus routes:
    • If you use a Clipper card or Muni ticket:
      • You may board by any door.
      • You must tap and hold your card or ticket to the Clipper logo on the Clipper reader every time you board.
    • If you already have a transfer, paper pass or other valid evidence of payment of appropriate fare:
      • You may board by any door.
      • You do not need to show your Proof of Payment to the driver.
    • If you don't have a Clipper card, Muni ticket, transfer, paper pass or other valid evidence of payment of appropriate fare:
      • You must board by the front door.
      • On a multi-car train, you must board by the front door of the first car.
      • You must pay the appropriate fare, take a transfer and retain it for your entire ride.
  • POP on cable cars:
    • If you use a Clipper card:
      • It must be loaded with a valid Muni monthly pass or sufficient e-cash.
      • Present the Clipper card to the cable car conductor on request. The conductor will verify that you have a valid Muni monthly pass or collect the cable car fare.
      • If you use autoload to load your monthly pass, please read the cable car fare instructions for customers who use autoload.
    • If you use a Muni Ticket or a transfer:
      • You cannot use a Muni Ticket or transfer on the cable car.
    • If you already have a valid paper pass or Muni Passport:
      • You must show your valid evidence of payment of appropriate fare to the conductor on request.
    • If you don't have a Clipper card with a Muni monthly pass, paper pass or Muni Passport:
      • You must pay the appropriate cash fare, take a fare receipt and retain it for your entire ride.
Proof of Payment details

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For Muni route, schedule, fare and accessible services information anytime: Visit www.sfmta.com or call 311.

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