About the Transit Effectiveness Project (TEP)

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The Transit Effectiveness Project (TEP) is the first comprehensive effort in over 25 years to review Muni and recommend ways to transform it into a faster, more reliable and more efficient public transit system for San Francisco. Proposals emerging from the TEP planning process aim to improve service reliability, reduce travel time on transit, improve customer experiences and improve service effectiveness and efficiency Moving forward, the TEP will be the blueprint for making Muni a great transportation choice for our customers.

An unprecedented level of ridership data, best practice research from other transit systems and extensive public outreach to community stakeholders, along with input from policy makers and SFMTA employees, helped shape the recommendations for meaningful improvements in key routes and identified needed investments to ensure cost-effective customer service. As part of the extensive public participation process, in spring 2008 the TEP staff presented its draft recommendations to a broad cross-section of stakeholders through a series of 11 citywide workshops and over 100 stakeholder briefings. Informed by outreach efforts, the TEP developed a set of proposals designed to transform and maximize service delivery, and in October 2008 the SFMTA Board of Directors endorsed the TEP recommendations for purposes of environmental review.

Staff will continue to work with community stakeholders to gather input as TEP proposals evolve. Outreach is planned for Winter 2012 to update the public on the overall TEP and gather community feedback on the travel time reduction proposal details. Other upcoming milestones include the Initial Study to be published in Spring 2012, Draft Environmental Impact Report (EIR) publication date of Fall 2012 and EIR Certification in Summer 2013.

How will the TEP improve Muni?

Service improvements, which include route restructuring, frequency improvements and vehicle type changes, will direct resources where they are needed most, reducing crowding and improving connections to regional transit. Travel time reduction proposals (TTRP) along the Rapid network, including bus stop and roadway changes, will help customers get to their destinations more quickly. These recommendations in combination with other capital improvements and policy proposals will shape the TEP in the coming years.

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