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Section 12: Emergency Procedure

If an emergency arises such as a sewer collapse or a water main break, Contractors may deviate from the regulations in this manual. When a Contractor suddenly and unexpectedly finds it necessary to make an excavation to preserve life or property or to restore interrupted essential services, the Contractor may begin work before obtaining the necessary permit(s). This may require working through the peak traffic hours in the street. Contractor may also be required to pay for Police Officers and/or Parking Control Officers in order to maintain any emergency road closure(s).

If the emergency happens during normal business hours the Contractor shall immediately notify the City Agencies listed on the following page, and apply for the necessary permit(s) and a Special Traffic Permit within 4 hours. If the emergency happens outside of normal business hours the Contractor shall immediately notify the City Agencies listed below, and apply for the necessary permit(s) and a Special Traffic Permit within 4 hours after City offices next open if the work will continue into that business day. The above provisions also apply to Contractors performing non-excavation work.

In case of emergency, contractor shall immediately notify the following city agencies:

1. Department of Parking and Traffic (DPT)

A. DPT Dispatch: 415-553-1200

B. Traffic Engineering Division: 415-701-4500

2. Department of Public Works (DPW)

A. Bureau of Street-Use and Mapping (BSM): 415-554-5810

3. Muni (if excavation impacts Muni Service)

A. Muni Street Supervision: 415-554-9286

B. Muni Central Control: 415-759-4361

4. San Francisco Police Department (for emergencies after working hours)

SFPD Dispatch Center: 415-553-0123

   
   

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