TEP - Transit Effectiveness Project

Project Overview

The TEP was an in-depth planning process that brought together technology, technical expertise, and deep community insight to better understand and thus better solve the problems affecting San Francisco’s transit network, and represented the first major evaluation of the Muni system in 30 years. In March 2014, the SFMTA Board of Directors approved the majority of recommendations that emerged from this planning process, including an overall 12 percent service increase.

The changes—some major, some minor—are distributed across an extensive system of over 75 bus, trolley, rail, cable car, and streetcar lines, together weaving their way across a 49 square-mile service area, and serving 700,000 trips a day. Behind these system-wide statistics are real people—our customers—and SFMTA is now taking additional steps to preserve and enhance the quality, consistency, and seamlessness of our customers’ experience with its launch of the Muni Forward program.

Learn more about the numerous Muni Forward projects that were informed by the TEP and are now planned for implementation:

Upcoming meetings

No upcoming meetings have been posted

Project Details

Community Guide to the TEP,  the TEP Implementation Plan, & the TEP Outreach Summary are Now Available!

On this page:
- Overview
- Service Proposals on Hold (19, 48 (east of Potrero Avenue), 58, 23, 54, 90/91A/91B Owl)
- Service Proposals Not Being Pursued (27, 32, 36, 37, 56)
Approved Service and Route Changes  (E, F, J, KT, L, M, N, NX, 1, 1AX, 1BX, 2, 3, 5, 5L, 6, 8X, 8AX, 8BX, 9, 9L, 10, 11, 12, 14, 14L, 14X, 16X, 17, 18, 19, 21, 22, 23, 24, 27, 28, 28L, 29, 30, 30X, 31, 31AX, 31BX, 32, 33, 35, 36, 37, 38, 38L, 38AX, 38BX, 39, 41, 43, 44, 45, 47, 48, 49, 49L, 52, 54, 56, 58, 66, 67, 71L, 76, 80X, 81X, 82X, 88, 90, 91A, 91B/N Owl, 108, Cable Car)
- Ridership / Boarding Data
- Project Details
- Providing Feedback

Overview

The TEP was an in-depth planning process that has helped to inform and develop a comprehensive overhaul of San Francisco’s transit network, which will make Muni more efficient, reliable, safe, and comfortable for its 700,000 daily passengers. In conjunction with other Muni programs, the TEP built the blueprint for improving mobility for all residents while making Muni a great transportation choice for residents and visitors alike.  The TEP includes two categories of implementation tools to modernize Muni: 1) "Rapid" Proposals (or Travel Time Reduction Proposals), and 2) Network Service and Route Changes.  In addition, the TEP proposes to improve the customer experience by updating maps and investing in new signage to clearly communicate route information.  Some of the many improvements identified and informed by the TEP include:
- Better reliability and on-time performance - More user-friendly customer experiences
- Faster travel times - More accessible service
- Safer boardings on busiest routes - Better air quality and less congestion
- Shorter wait times  
The TEP has informed numerous projects that are now planned for implementation as a part of Muni Forward, which is the project focused on enacting Muni system enhancements and modifications that look beyond the bus to the end-to-end customer experience - from the walk, to the wait, to the ride.

 

TEP Projects Approved by the SFMTA Board of Directors

Muni Service and Route Changes 

At a special meeting on March 28, 2014, after SFMTA staff conducted extensive outreach about its numerous TEP service change proposals, collected a great deal of feedback about the proposals from members of the public, and made changes to the proposals based on that feedback, the SFMTA Board of Directors approved and legislated many of the TEP service change proposals.  These proposals are now being planned for implementation as a part of Muni Forward.

 

Service and Route Changes are approved for most Muni routes:

These are approved proposals for route restructuring, frequency improvements, and vehicle type changes, which will direct resources to where they are needed most, reducing crowding and improving connections to regional transit.

- List of Approved Service Changes by Route

Some of these service improvements require capital investment, such as new overhead wire or pedestrian improvements, to allow the bus to change routing, or to allow limited and local buses to run on the same street.

- List of Capital Projects Associated with Service Changes

TEP proposals are strategized based in part on recently-collected ridership and boarding statistics for each route.

- Table that Includes Ridership / Boarding Data

 

Fast-Tracked Rapid Projects 

Also approved by the SFMTA Board of Directors on March 28 is the fast-tracking of portions of proposed Rapid network corridors, which will be equipped with various capital enhancements for the purpose of improving transit efficiency and reliability.   Specifically, there are seven segments within the Rapid Proposals that have been approved for fast-tracking for the purpose of coordinating with already-scheduled paving and other construction projects, which are anticipated for initiation between the Spring and Fall of 2014.

The seven fast-tracked Rapid projects include the following segments:
 
- 30 Stockton: Columbus Avenue between Powell and Stockton
- 5 Fulton: Fulton Street between 46th and 25th Avenues
- 71 Haight Noriega: Haight Street between Fillmore and Lyon Streets
- N Judah: Irving Street between Arguello Boulevard and 9th Avenue
- N Judah: Judah Street at 28th Avenue
- 14/14L Mission/ Mission Limited: Mission Street at Silver Avenue
- 9 San Bruno: Potrero Avenue between Alameda and Cesar Chavez Streets

 

CREATING A RAPID NETWORK

The planning process conducted as a part of the TEP identified the need for a "Rapid" network (or travel time teduction strategies), which are now being planned for implementation as a part of Muni Forward.

The proposed Rapid Network includes the following corridors:

- J Church: Balboa Park Station to Market
L TaravalWest Portal to SF Zoo
- N Judah: La Playa to Cole
- 5 Fulton: La Playa to Market
- 8X Bayshore Express: Geneva & Ocean to San Bruno & Silver
9 San Bruno: 11th & Market to Bayshore & Alemany
14/14L Mission/ Mission Limited: Daly City BART to Embarcadero
22 Fillmore: Church & 16th to 3rd & 16th
28/28L 19th Avenue/ 19th Avenue Limited: Junipero Serra to California
- 30 Stockton: Van Ness & Chestnut to Stockton & Market
- 71 Haight Noriega: Laguna to Stanyan
 
 
 

TEP Detailed Description

Background

The Transit Effectiveness Project (TEP) is a planning project developed to achieve SFMTA's goal of helping San Francisco remain a vibrant, livable, world-class, transportation-rich city and realize its Transit First Policy.  Its focus is Muni: at once, the transit backbone of a transportation-rich system that connects all modes and all people, but also a system that has failed to keep pace with a changing San Francisco.  By way of an extensive planning process supported by data, engagement with the community at various levels, and critical lessons learned through the implementation of pilot projects, the TEP represents the first major evaluation of San Francisco's mass transit system in thirty years.

TEP Project Components

Service and Route Changes: At a special meeting on March 28, 2014, after SFMTA staff conducted extensive outreach about its numerous TEP service change proposals, collected a great deal of feedback about the proposals from members of the public, and made changes to the proposals based on that feedback, the SFMTA Board of Directors approved and legislated many of the TEP service and route change proposals. These changes will better serve Muni customers, reflect changing transit, streamline routes for improved reliability and reduced delay, and direct resources where they are needed most. The service and route changes include:

  • Creating new routes
  • Redesigning existing routes
  • Adding service to new streets
  • Eliminating unproductive existing routes or route segments
  • Changing vehicle type
  • Changing frequency and span of service
  • Changing the mix of local/limited/express service
  • Other changes, such as new express service stops, expansion of Limited-stop service to include Sundays, and the expansion of other service with the addition of days of operation.

See a list of approved service changes by route.

Some of these service improvements require capital investment, such as new overhead wire or pedestrian improvements, to allow the bus to change routing, or to allow limited and local buses to run on the same street. Capital improvements needed for route restructuring include:

  • Overhead wire expansion to streets proposed for trolley service
  • Layover space expansion and pedestrian improvements to terminals and transfer points where routes are proposed to intersect
  • Road reconfiguration for a contraflow transit lane
  • Additional accessible rail platforms.

These capital improvements will be phased upon resource availability and are needed to complete the TEP proposed service changes. See a list of capital projects associated with service changes.

Rapid Network: Travel time reduction proposals along the Rapid Network, including bus stop and roadway changes, will help customers get to their destinations more quickly. For these proposals, there are no route changes proposed; these engineering changes are proposed specifically to address the delays vehicles face along their routes. The Rapid proposals are focused to optimize each operating dollar. By reducing travel time and improving reliability, there are opportunities to save operating dollars that can be reinvested. These proposals are based on ideas from outreach and best engineering practices for transit. They are not changes to route frequency or alignment.

 

About the TEP Environmental Review Process:

The Planning Department conducted an environmental review of the Transit Effectiveness Project (TEP) in compliance with the California Environmental Quality Act (CEQA). The environmental review process provides decision makers and the general public with an objective analysis of the immediate and long range specific and cumulative environmental impacts of a proposed project on its surrounding physical environment. In California, an environmental review is two-fold in purpose: to disclose the impacts of a project and to ensure public participation.

On March 27, 2014, the CEQA Final Environmental Impact Report (EIR) developed for the TEP was legislated by the San Francisco Planning Commission.  The Planning Department has more detailed information about the TEP environmental review process that took place.

 

Provide Feedback

Have any comments, questions, or general feedback about the TEP? Please let us know what you think:

  • Leave a comment at Tellmuni.com.
  • Call 311 and provide your feedback.
  • Call the TEP Hotline at 415-701-4599.
  • Email comments to tep@sfmta.com.

 

 

Languages

TEP information may be found in Chinese and Spanish at:

Documents

AttachmentSize
PDF Making Connections Newsletter - Summer 20131.35 MB
PDF Potrero Streetscape Improvements Community Workshop Flyer81.71 KB
PDF Line_E_BW.pdf411.35 KB
PDF Line_F_BW.pdf680.32 KB
PDF Line_J_BW.pdf1.76 MB
PDF Line_KT_BW.pdf1.73 MB
PDF Line_L_BW.pdf1.35 MB
PDF Line_M_BW.pdf1.67 MB
PDF Line_N_BW.pdf1.15 MB
PDF Line_Nx_BW.pdf620.7 KB
PDF rte_001_BW.pdf833.7 KB
PDF rte_001AX_BW.pdf843.38 KB
PDF rte_001BX_BW.pdf732 KB
PDF rte_002_BW.pdf763.32 KB
PDF rte_003_BW.pdf420.18 KB
PDF rte_005_BW.pdf899.22 KB
PDF rte_006_BW.pdf1.14 MB
PDF rte_008AX_BW.pdf1.43 MB
PDF rte_008BX_BW.pdf1.57 MB
PDF rte_008X_BW.pdf1.58 MB
PDF rte_009_BW.pdf534.37 KB
PDF rte_010_BW.pdf816.68 KB
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PDF rte_030X_BW.pdf457.01 KB
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PDF rte_031AX_BW.pdf852 KB
PDF rte_031BX_BW.pdf840 KB
PDF rte_032_BW.pdf465.19 KB
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PDF rte_035_BW.pdf319.99 KB
PDF rte_036_BW.pdf870.2 KB
PDF rte_037_BW.pdf476.21 KB
PDF rte_038_BW.pdf977.96 KB
PDF rte_038AX_BW.pdf824 KB
PDF rte_038BX_BW.pdf816 KB
PDF rte_038L_BW.pdf986.87 KB
PDF rte_039_BW.pdf247.13 KB
PDF rte_041_BW.pdf468.11 KB
PDF rte_043_BW.pdf1.53 MB
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PDF rte_045_BW.pdf618.95 KB
PDF rte_047_BW.pdf647.67 KB
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PDF rte_066_BW.pdf501.16 KB
PDF rte_067_BW.pdf372.19 KB
PDF rte_071L_BW.pdf609.8 KB
PDF rte_076_BW.pdf611.32 KB
PDF rte_080X_BW.pdf262.96 KB
PDF rte_081X_BW.pdf260.48 KB
PDF rte_082X_BW.pdf360.65 KB
PDF rte_088_BW.pdf358.92 KB
PDF rte_090_BW.pdf1.61 MB
PDF rte_091A_BW.pdf1.57 MB
PDF rte_091B_BW.pdf1.56 MB
PDF rte_108_BW.pdf362.21 KB
PDF K_OnOff_1.pdf546.62 KB
PDF K_OnOff_1AX.pdf266.73 KB
PDF K_OnOff_1BX.pdf258.99 KB
PDF K_OnOff_2.pdf342.36 KB
PDF K_OnOff_3.pdf290.69 KB
PDF K_OnOff_5.pdf509.83 KB
PDF K_OnOff_6.pdf442.16 KB
PDF K_OnOff_8AX.pdf350.8 KB
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PDF K_OnOff_8X.pdf610.53 KB
PDF K_OnOff_9.pdf514.06 KB
PDF K_OnOff_9L.pdf371.49 KB
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PDF K_OnOff_12.pdf357.54 KB
PDF K_OnOff_14.pdf472.29 KB
PDF K_OnOff_14X.pdf389.04 KB
PDF K_OnOff_16X.pdf356.55 KB
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PDF K_OnOff_19.pdf826.25 KB
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PDF K_OnOff_24.pdf1.06 MB
PDF K_OnOff_27.pdf934.99 KB
PDF K_OnOff_28.pdf941.39 KB
PDF K_OnOff_28L.pdf720.4 KB
PDF K_OnOff_29.pdf1.05 MB
PDF K_OnOff_30.pdf892.38 KB
PDF K_OnOff_30X.pdf776.08 KB
PDF K_OnOff_31.pdf869.41 KB
PDF K_OnOff_31AX.pdf862.72 KB
PDF K_OnOff_31BX.pdf847.71 KB
PDF K_OnOff_33.pdf990.56 KB
PDF K_OnOff_35.pdf768.62 KB
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PDF K_OnOff_37.pdf691.68 KB
PDF K_OnOff_38.pdf866.46 KB
PDF K_OnOff_38AX.pdf843.77 KB
PDF K_OnOff_38BX.pdf857.84 KB
PDF K_OnOff_38L.pdf855.01 KB
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PDF K_OnOff_41.pdf773.92 KB
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PDF K_OnOff_44.pdf1.06 MB
PDF K_OnOff_45.pdf950.78 KB
PDF K_OnOff_47.pdf882.29 KB
PDF K_OnOff_48.pdf994.19 KB
PDF K_OnOff_52.pdf867.38 KB
PDF K_OnOff_54.pdf1.03 MB
PDF K_OnOff_56.pdf573.53 KB
PDF K_OnOff_66.pdf539.96 KB
PDF K_OnOff_67.pdf675.65 KB
PDF K_OnOff_71_71L.pdf1021.36 KB
PDF K_OnOff_81X.pdf595.43 KB
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PDF K_OnOff_88.pdf741.34 KB
PDF K_OnOff_90.pdf1.06 MB
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PDF K_OnOff_108.pdf454.41 KB
PDF Line_CableCar_BW.pdf416.23 KB
PDF K_OnOff_14L.pdf442.89 KB
PDF Notice for TEP Public Informational Hearing.pdf169.35 KB
PDF PassengerActivity_ByTimePeriod_RT_1.pdf226.04 KB
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PDF PassengerActivity_ByTimePeriod_RT_6.pdf214.77 KB
PDF PassengerActivityTable_Route9.pdf264.78 KB
PDF PassengerActivityTable_Route10.pdf177.89 KB
PDF PassengerActivity_ByTimePeriod_RT_12.pdf225.43 KB
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PDF PassengerActivity_ByTimePeriod_RT_21.pdf174.92 KB
PDF PassengerActivity_ByTimePeriod_RT_22.pdf207.73 KB
PDF PassengerActivity_ByTimePeriod_RT_23.pdf280.81 KB
PDF PassengerActivity_ByTimePeriod_RT_24.pdf126.92 KB
PDF PassengerActivity_ByTimePeriod_RT_27.pdf208.8 KB
PDF PassengerActivity_ByTimePeriod_RT_28.pdf172.62 KB
PDF PassengerActivity_ByTimePeriod_RT_28L.pdf79.78 KB
PDF PassengerActivity_ByTimePeriod_RT_29.pdf340.19 KB
PDF PassengerActivityTable_Route30.pdf190.23 KB
PDF PassengerActivity_ByTimePeriod_RT_30X.pdf64.64 KB
PDF PassengerActivity_ByTimePeriod_RT_31.pdf235.82 KB
PDF PassengerActivity_ByTimePeriod_RT_31AX.pdf48.84 KB
PDF PassengerActivity_ByTimePeriod_RT_31BX.pdf38.51 KB
PDF PassengerActivity_ByTimePeriod_RT_33.pdf199.97 KB
PDF PassengerActivity_ByTimePeriod_RT_35.pdf108.59 KB
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PDF PassengerActivity_ByTimePeriod_RT_38AX.pdf41.16 KB
PDF PassengerActivity_ByTimePeriod_RT_38BX.pdf39.28 KB
PDF PassengerActivity_ByTimePeriod_RT_38L.pdf91.38 KB
PDF PassengerActivity_ByTimePeriod_RT_39.pdf85.56 KB
PDF PassengerActivityTable_Route41.pdf123.04 KB
PDF PassengerActivity_ByTimePeriod_RT_43.pdf345.79 KB
PDF PassengerActivity_ByTimePeriod_RT_44.pdf266.85 KB
PDF PassengerActivityTable_Route45.pdf150.57 KB
PDF PassengerActivity_ByTimePeriod_RT_47.pdf160.02 KB
PDF PassengerActivity_ByTimePeriod_RT_48.pdf314.84 KB
PDF PassengerActivity_ByTimePeriod_RT_49.pdf219.75 KB
PDF PassengerActivity_ByTimePeriod_RT_52.pdf161.17 KB
PDF PassengerActivity_ByTimePeriod_RT_54.pdf321.63 KB
PDF PassengerActivity_ByTimePeriod_RT_56.pdf94.8 KB
PDF PassengerActivity_ByTimePeriod_RT_66.pdf137.53 KB
PDF PassengerActivity_ByTimePeriod_RT_67.pdf242.6 KB
PDF PassengerActivity_ByTimePeriod_RT_71.pdf244.64 KB
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PDF PassengerActivity_ByTimePeriod_RT_80X.pdf18.3 KB
PDF PassengerActivity_ByTimePeriod_RT_81X.pdf18.11 KB
PDF PassengerActivity_ByTimePeriod_RT_88.pdf50.49 KB
PDF PassengerActivity_ByTimePeriod_RT_90.pdf83.54 KB
PDF PassengerActivity_ByTimePeriod_RT_91.pdf174.86 KB
PDF PassengerActivity_ByTimePeriod_RT_108.pdf85.71 KB
PDF Muni Needs Your Input Flyer1.43 MB
PDF TEP Implementation Plan - Section 1 (2).pdf1.8 MB
PDF Routes 2-3 - Revised Service Change Proposals1.35 MB
PDF Route 6 - Revised Service Change Proposals2.21 MB
PDF Route 8X - Revised Service Change Proposals2.99 MB
PDF Routes 17-18 - Revised Service Change Proposals2.46 MB
PDF Route 27 - Revised Service Change Proposals1.44 MB
PDF Route 35 - Revised Service Change Proposals757.96 KB
PDF rte_036_BW_EK_REVISED.pdf1.39 MB
PDF Route 56 - Revised Service Change Proposals646.82 KB
PDF 2 Clement Revised Service Change Proposal621.44 KB
PDF 3 Jackson Revised Service Change Proposal301.47 KB
PDF 6 Parnassus Revised Service Change Proposal449.28 KB
PDF 8X Bayshore Express Revised Service Change Proposal287.5 KB
PDF 12 Folsom Revised Service Change Proposal1.01 MB
PDF 17 Parkmerced Revised Service Change Proposal312.64 KB
PDF 22 Fillmore Revised Service Change Proposal444.03 KB
PDF 27 Bryant Revised Service Change Proposal1.01 MB
PDF 28/28L 19th Avenue Revised Service Change Proposal1.35 MB
PDF 29 Sunset Revised Service Change Proposal1.25 MB
PDF 33 Stanyan Revised Service Change Proposal444.03 KB
PDF 35 Eureka Revised Service Change Proposal335.11 KB
PDF 22 Fillmore Proposed Mission Bay Extension Map296.38 KB
PDF TEP Community Guide - Part 15.01 MB
PDF TEP Community Guide - Part 24.94 MB
PDF TEP Community Guide - Appendix1.81 MB
PDF OLD - TEP Implementation Plan Part 1 - Contents, TEP Plan, and Implementation Tools7.14 MB
PDF OLDTEP Implementation Plan Part 2 - Proposals by Route (Muni Ntwk, Legend, & Routes E, F, J, KT, L, M, N, NX, 1, 1AX, 1BX, 2, 3)7.53 MB

Reports

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Contacts