Mission & Vision
Established by voter proposition in 1999, the SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on the us to ensure safe and reliable travel.
San Francisco: great city, excellent transportation choices.
We work together to plan, build, operate, regulate and maintain the transportation network, with our partners, to connect the community.
Strategic plans help align an organization’s people, services, projects, processes and tools. They establish both the overall direction of an organization as well as the specific strategies, actions and metrics that matter to our teams and people. The SFMTA Strategic Plan is made of several elements that when combined, will set our course for the next several years:
Vision: Our future desired state
Mission: The agency’s overall function and purpose
Values: Principles and behaviors to guide how we work
Goals: Key areas on which to focus our efforts to achieve our vision
Objectives: Specific ways we can achieve our Goals
Key Performance Indicators (KPIs): How we track our progress
Actions: Programs and initiatives to move the needle on the KPIs