HeadsUp: Due to ongoing issues with system wide staffing levels, extended wait times are possible on the L Bus, 5R, https://t.co/psvzdzEgRj (More: 15 in last 48 hours)

Goal 2: Make transit and other sustainable modes of transportation the most attractive and preferred means of travel.

The SFMTA is committed to fostering an urban environment where sustainable modes of travel are desirable, accessible, and preferred over operating a private vehicle. In line with the city’s Transit First Policy, the agency will continue to work on its ongoing service enhancements and multimodal infrastructure improvements across the city. Though driving will remain a necessary choice for some people, the agency’s focus on improving and increasing the use of sustainable modes will result in decreased congestion, better transit performance, and enhanced networks for all modes in the city. 

You can track our progress in implementing these objectives by checking out the interactive dashboards for the performance metrics. As we develop the dashboards for the performance metrics outlined in the SFMTA Strategic Plan, they will be posted online there. In the meantime, full reporting on all agency metrics is available in the monthly Strategic Plan Progress Reports.


Objective 2.1: Improve transit service.

The Muni system carries 720,000 average daily riders and is key to helping the City meet its economic and environmental goals. The SFMTA will continue to use new service management tools and techniques to improve the reliability and quality of service for our riders.

Objective 2.2: Enhance and expand use of the city’s sustainable modes of transportation.

San Francisco’s growing population and robust economy has highlighted the importance of mode shift, as the increased vehicle congestion can make it challenging to get around the city. Beyond the regular maintenance to keep the network in a state of good repair, the agency is committed to improving public infrastructure and increasing the use of sustainable modes. These improvements may include impactful additions to the transit and bicycle networks, as well as improving the public realm for all people.

Objective 2.3: Manage congestion and parking demand to support the Transit First Policy.

Established in 1973, the Transit First Policy is the city’s long-standing mandate to promote the safe and efficient movement of people and goods in San Francisco. As the city and regional population grows, San Francisco’s often narrow streets, limited curb space and parking, and ongoing construction has made it increasingly challenging for people to navigate the system. Despite these constraints and other urban development and land use challenges, the agency will continue to explore all options to best manage the city’s parking supply and make the streets work better for personal travel and commercial deliveries.