Alerts FINAL UPDATE: Incident train has been removed from service for repair. IB #JChurch service is resuming. Some residual svc gaps are likely as line svc is balanced out & due to the removed train.(More: 17 in last 48 hours)

Strategic Planning Metrics: Service Quality

Convenient and safe transit and other services that deliver a positive customer experience.

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Percent of scheduled Muni service hours delivered

Muni on-time performance

Percent of trips meeting headway adherence

(metric in development)

Percent of trips above capacity

(dashboard in development)

Strategic Plan Performance Metrics