Performance Metrics | SFMTA

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These interactive performance dashboards track the Agency's progress in meeting the goals and objectives outlined in the SFMTA's Strategic Plan. Click a link below to see how we're doing on our performance metrics for each strategic goal.

Goal 1: Create a safer transportation experience for everyone.

Graph of Muni collisions per 100,000 miles

Muni collisions per 100,000 miles

Graph of SFPD-reported Muni-related crimes per 100,000 miles

SFPD-reported Muni-related crimes per 100,000 miles

Goal 2: Make transit and other sustainable modes of transportation the most attractive and preferred means of travel.

Image of graph of Percentage of transit trips with bunching or gaps

Percentage of transit trips with bunching or gaps

Image of graph of Percentage of on-time performance

Percentage of on-time performance

image of Muni average weekday boardings graph

Image of graph of Non-private auto mode share

Non-private auto mode share

Image of graph of Customer rating of overall satisfaction with Muni service

Customer rating of overall satisfaction with Muni...

Image of graph of Percentage of metered hours with no rate change in SFpark pilot areas

Percentage of metered hours with no rate change in...

Goal 3: Improve the quality of life and environment in San Francisco and the region.

Image of SFMTA carbon footprint graph

SFMTA carbon footprint

Image of Average annual transit cost per revenue hour graph

Average annual transit cost per revenue hour

Goal 4: Create a workplace that delivers outstanding service.

Image of Employee rating: Overall satisfaction graph

Employee rating: Overall satisfaction

Graph of Workplace injuries per 200,000 hours

Workplace injuries per 200,000 hours

Graph of percentage of capital projects completed within budget

Percentage of capital projects completed within budget