FINAL UPDATE: Delay at Duboce and Noe has cleared. IB #NJudah resuming service. (More: 4 in last 48 hours)

Performance Metrics

SFMTA Strategic Plan


The SFMTA Strategic Plan will guide our priorities over the next two years. We have set forth goals and performance metrics to measure our progress towards these priorities. We are developing dashboards and will post them here to share our progress.

Contact if you have any questions or feedback regarding the performance metrics and dashboards.

 System Metrics

  • Utilization of free or discounted fare programs

  • Emerging mobility service coverage in Equity Priority Communities
  • Scheduled Muni service hours delivered along Equity Strategy Routes

  • Investments in Equity Strategy Neighborhoods

  • Transit access to essential jobs and educational programs


  • Muni mean distance between failure
  • Percent of capital budget towards the State of Good Repair

  • Asset condition score across key classes

  • Deferred infrastructure replacement




 Workplace Metrics