FINAL UPDATE: Disabled train has been removed from service and cleared from Castro Station. We are resuming Eastbound #SubwaySvc. Residual svc gaps possible as we work to balance svc. Bus shuttles will remain in place btwn West Portal & Van Ness temporarily to assist. (More: 26 in last 48 hours)

Performance Metrics

SFMTA Strategic Plan


The SFMTA Strategic Plan will guide our priorities over the next two years. We have set forth goals and performance metrics to measure our progress towards these priorities. We are developing dashboards and will post them here to share our progress.

Contact if you have any questions or feedback regarding the performance metrics and dashboards.

 System Metrics


  • Muni mean distance between failure
  • Percent of capital budget towards the State of Good Repair

  • Asset condition score across key classes

  • Deferred infrastructure replacement




 Workplace Metrics