A Community-Powered Success: Bayview Shuttle Extended Through 2027

A valuable Muni complement 

Data from the Bayview Shuttle shows how riders use it and what connection points are the most popular. The shuttle averaged 202 rides per day in March 2026. That’s a 53% increase from March 2025. The Bayview Shuttle has proven it can be a part of the solution to the unique challenges the Bayview faces. The community’s hilly terrain, geographic isolation and heightened exposure to air pollution made it a strong candidate for an option like this and eligible for the grant that supports the service.  

The Bayview Shuttle provides a valuable service. But it is just one part of San Francisco’s comprehensive transit network. Muni’s fixed-route services are more cost-effective. For example, the 44 O’Shaughnessy and the T Third carry more daily riders on average. In March 2026, 11,326 people took the 44, and 24,600 rode the T. So, they operate at a lower cost-per-trip than the Bayview Shuttle. Meanwhile, the shuttle connects riders to specific destinations and regional transit hubs that can be difficult to reach. 

Bayview Shuttle average daily ridership compared to average daily ridership of other routes connecting to Bayview-Hunter's Point.

You can find more information about the shuttle’s performance on our public dashboards. 

Bringing the neighborhood to the table 

The shuttle is funded by the Sustainable Transportation Equity Project (STEP), which aims to foster equitable transportation systems that address unique local transportation barriers; shift decision-making power to the communities the system serves; and improve the quality of life for low-income people, people of color, and residents of communities disproportionately impacted by air pollution or who lack access to housing, jobs, and services.  

The grant extension creates an important opportunity for the SFMTA to build on the Bayview Shuttle’s success. It also gives us time to see how the service can meet demand at the lowest cost possible. We will continue to work with the community for any future decisions about the shuttle.

The Bayview Shuttle project relied on community feedback for its design. Neighborhood residents also chose the final colors and branding for the shuttle vans. This helped us tailor the shuttle to the culture of Bayview-Hunter's Point.  

The community was involved in every step of the process. And decisions regarding the grant extension were no different. 

We began conversations with community members about the long-term sustainability of the shuttle in April 2025. People told us they wanted it to continue. Here’s the feedback we got from one rider:  

“This shuttle is awesome. Drivers are super friendly and helpful. Please keep this service!” 

We then worked with residents to develop a proposal that highlights the effects of the shuttle and suggests how we can build on our work so far. This process included public meetings held from May to October 2025. People attending these meetings were able to tell us how they thought the Bayview Shuttle could be improved.  

SFMTA Transportation Planning Intern Angel Yang facilitates a conversation with the community about the shuttle.

Thanks to the strong advocacy from the community, CARB granted the grant extension in March 2026. The funding allows us to keep running the shuttle. Plus, it supports:  
 

• A youth-led community tour program to highlight the rich history of Bayview-Hunter's Point 

• Continued quarterly meetings of the Community Congress that holds decision-making power over key shuttle decisions 

The October 2025 Community Congress meeting where staff and residents heard from top riders. 

Stay in touch 

• Email us at BayviewShuttle@SFMTA.com.  

• Give us your feedback through the “Contact Us” tab in the app. You can also tap the “Let Us Know” button after a trip.  

• Call the Bayview Shuttle Customer Support line at 415-873-1801.  

• Fill out our Bayview Shuttle Rider Survey if you have taken the shuttle.  

• Attend a meeting. Quarterly meetings are posted on our Bayview Shuttle project webpage.  

• You can find more information on the Bayview Shuttle webpage (SFMTA.com/CommunityShuttle). 

You also can learn about how we worked with the community to create the Bayview Shuttle service in the Connecting Community to Transit episode of our Taken with Transportation podcast. 

The Bayview Shuttle is part of California Climate Investments, which uses billions of Cap-and-Invest dollars to fund projects that reduce harmful emissions, protect public health, strengthen local economies, and support natural environments. With a strong focus on communities most impacted by pollution and limited access to resources, California Climate Investments helps build a more equitable and sustainable future.