Bayview Community Shuttle

Project Introduction

Project Updates & Key Milestones

The Bayview Community Shuttle team held 28 outreach events over the 2023 calendar year in the Bayview. For a summary of results on survey responses and service plan alternatives, please visit the most recent Bayview Community Shuttle Program blog post and the Bayview Community Shuttle outreach materials page.

If you want to learn more about our program, come to an upcoming meeting or event: 

The project team completed the Request for Proposal (RFP) process and selected Via as the highest ranked proposer. Pending contract finalization, the SFMTA will seek contract approval from the SFMTA Board of Directors in Spring 2024.

The “Our Community, Our Shuttle” program (Bayview Shuttle) is a three-year grant-funded program to bring community shuttle service, workforce development, transportation resources, and community oversight to the Bayview-Hunters Point community. The Bayview Shuttle runs from Early 2024 through March of 2026. 

The Bayview Shuttle program operates as a dynamic shuttle for rides anywhere within Bayview-Hunters Point, hailing rides either through a cellphone app or a tri-lingual call center. Shuttle fares are integrated into the Clipper Card and Muni fare systems for a seamless transportation experience. The program includes a community-driven outreach process to build a shuttle service plan that directly meets community travel needs. 

The Bayview Shuttle program also includes:  

  • A workforce development program to recruit, train, and hire Bayview residents as drivers for the shuttle. Participants will earn Teamster-equivalent wages and benefits, with a path to employment as a Muni operator. 
  • A Transportation Resource Center storefront on 3rd Street where residents can get connected with transportation information and services. 
  • A Community Congress to provide community-driven oversight of program progress & delivery 

The Bayview Shuttle is funded by the California Air Resources Board (CARB) through their Sustainable Equity Transportation Project (STEP).  STEP is a project within the California Climate Investments, a statewide initiative that puts billions of Cap-and-Trade dollars at work reducing greenhouse gas emissions, strengthening the economy, and improving public health and the environment – particularly in disadvantaged communities. 

Project Timeline
August 2022
Receive Grant Funds from California Air Resources Board
January 2023
Community partner kick-off
Fall 2023
Community-led service plan
Winter 2023
Shuttle vendor hired & driver training
Winter/Spring 2024
Shuttle service starts
March 2026
Shuttle service ends
June 2026
End of program
Project Status
  1. Planning
Predicted Completion
June 2026

Program Goals 

The Bayview Shuttle program represents part of SFMTA’s continuing efforts to address the impacts in Bayview-Hunters Point of decades of structural and institutional racism. The program has been community-driven from its outset and will continue to center the needs, voices, and priorities of the residents of Bayview-Hunters Point throughout its implementation. The program’s goals are: 

Improve Community Mobility: Connect residents to critical destinations, especially those most geographically isolated or those most vulnerable to transportation challenges. 

Improve Community Health & Reduce Emissions: Reduce automobile reliance and emissions in a community with a long history of emissions-based chronic health conditions. Reduce stress through more mobility options that fit trip needs. Support city-adopted Climate Action goals. 

Invest in the Community and Create Jobs: Create sustainable opportunities for employment and wealth-building to complement transportation solutions. 

Connect Residents to Transportation Solutions: Increase resident awareness of all the transportation services available to them and increase enrollment in free or reduced-cost Muni pass programs. 

Support and Supplement Existing Transit Services: Use the community shuttle to supplement existing Muni service, never to replace it. Use ridership data from the community shuttle to improve Muni effectiveness in the future. 

Build Community Relationships & Ensure Community Control: Maintaining trust with the community is critical. The program team will hold regular meetings in Bayview-Hunters Point to encourage resident participation, to demonstrate transparency, and to ensure accountability. 

 Partner Organizations 

Community Shuttle outreach & marketing: 

Workforce Development: 

Transportation Resource Center: 

Community Congress: 

 How to Get Involved 

The Bayview Shuttle program wants to deliver a transportation solution that serves the needs of today’s residents in Bayview-Hunters Point. To do that, we need your help! Here are some ways to get involved: 

  • Shuttle Service Planning – Our community partners are holding over 15 events in the Bayview between Spring and Fall of 2023 to build the shuttle’s service plan. Keep an eye on our schedule for opportunities to participate. 
  • Join a Project Committee – Project Committees will meet once every three months to review project progress. Meetings are held in the Bayview and are open the public. 
  • Join the Community Congress – the Community Congress meets once every three months and acts as an oversight body for program delivery. Meetings are held in the Bayview and are open to the public. 

Sign up for our newsletter – We will let you know when new outreach events are scheduled.

Contact Information
Robert Lim