PROGRAM EXTENSION - If you are a Senior or Person with Disabilities enrolled in the Free Muni program you may see an expiration date of June 30, 2025 when tagging your card. This program is continuing and on July 1, 2025 the expiration date will update to reflect 2028.
This program provides low and moderate income seniors residing in San Francisco free access to Muni services, including cable cars, when using a Clipper card. All San Francisco seniors, ages 65+, with a gross annual family income at or below 100 percent of Bay Area Median Income level are eligible for the program.
Apply Online (Preferred) or by Mail/Drop-off
The fastest and easiest way to apply is online. We encourage you to use the online form if possible.
Option 1: Apply Online (Recommended)
Complete the application form online:
- If you have a registered Senior Clipper card, enter your card's serial number during the application.
- If you do not have a registered Senior Clipper card, upload a copy or photo of a proof of age document.
Option 2: Apply by Mail or Drop-off
If you're unable to complete the form online, you may print and submit a paper application instead.
Step 1: Download the application form:
- Free Muni for Seniors & People with Disabililties Application - English
- Solicitud de Muni Gratis para Personas Mayores y con Discapacidades - Español
- Muni免費搭乘申請表 - 適用於年長者及身心障礙者（中文)
- Libreng Muni na Aplikasyon para sa mga Nakatatanda at may Kapansanan - Tagalog
Step 2: Then, mail or drop off the completed form to:
SFMTA Customer Service Center
11 South Van Ness Avenue
San Francisco, CA 94103
ATTN: FREE MUNI
If applying with your current Clipper card, you will receive notification when the pass has been successfully uploaded to your current card. If applying for a new Clipper card, you will receive a card with the pass loaded in the mail.
Transit Citation Dismissal
If your application is approved, your last transit citation issued within 30 days of enrollment is eligible for dismissal. Please provide a citation or ID number from the citation when applying.
Frequently Asked Questions (FAQs) About Your Application
1) How long is the approval process?
The approval process will take up to 3 weeks for existing Clipper card holders and up to 4 weeks if a new card is needed.
2) I lost my card, what do I do?
For Youth and Senior Clipper Cards, you will need to contact Clipper at 1.877.878.8883 for a replacement Clipper Card. Please note that a $5 fee will be assessed.
If you have a Clipper Access (formerly RTC) card, you will need to visit the SFMTA Clipper Access Discount ID Office at 11 South Van Ness Avenue, San Francisco, CA 94103 to fill out a replacement card form. A $3 fee will be assessed for a replacement Clipper Access card. This office is open Monday – Friday, 8:00 am – 5:00 pm.
3) How will I know I was approved?
You will receive a Welcome Letter in the mail. Please keep the letter for your records.
4) I received a replacement Clipper Card, do I need to reapply for the Free Muni program again?
You do not need to reapply, please contact the SFMTA Free Muni Program at 415.646.2670 or by email to FreeMuniInquiry@SFMTA.com to transfer the Free Muni Pass to your replacement card.
5) I have my own Clipper Card and received a Welcome letter in the mail, how do I activate my Free Muni Pass?
The Free Muni pass will be activated the first time you tag your Clipper card when entering a fare gate or Muni vehicle.
Please e-mail FreeMuniInquiry@SFMTA.com for any other questions about your application.