This is a past annual report. View the latest annual report.
The SFMTA FY 2022–2023 Annual Report highlights a year of recovery, improvement, and major milestones as San Francisco continued to rebound from the COVID-19 pandemic. The report outlines progress in making transit faster, safer, and more reliable, including the full opening of the Central Subway, steady ridership growth to 63% of pre-pandemic levels, and increased customer satisfaction with Muni service. It also details investments in street safety through Vision Zero, expanded 20-mph speed limits, protected bike lanes, scooter safety initiatives, and upgraded transit stops and shelters. The report emphasizes equity and access through racial equity training, new community resources like the Bayview Transportation Resource Center, improved transparency with public data dashboards, and programs supporting seniors, people with disabilities, and low-income riders. Together, these efforts reflect SFMTA’s focus on safety, equity, climate resilience, and rebuilding trust while moving San Francisco forward.