Scooter Share Permits
The SFMTA allows Lime and Spin to operate scooter share services in San Francisco through June 30, 2026.
Each permitted scooter share company has a maximum number of scooters that it can deploy in San Francisco:
- Lime: 3,250 scooters
- Spin: 2,750 scooters
Scooter share companies can request increases to their maximum fleet size incrementally during the permit term. The maximum number of scooter share devices that may be deployed overall is 10,000.
Permit Compliance & Enforcement
SFMTA investigators respond to 311 and other complaints about shared scooters. SFMTA investigators may cite scooter share companies for improperly parked scooters and other violations of permit terms and conditions. Administrative citations may be as high as $500. The SFMTA also has a Safe Micromobility Parking Incentive Policy, which offers citation fine waivers to the scooter share companies when they consistently take quick action to address parking-related violations.
SFMTA staff meets regularly with the scooter share companies about permit compliance and enforcement issues. The SFMTA also requires regular reporting from the companies on issues such as sidewalk riding. The SFMTA provides data about scooter share complaints, citations, and fine amounts on the Shared Mobility Dashboards page.
Report issues with scooter share:
- 311 (dial 311, use the SF311 mobile app, or use a 311 online services webform)
- Lime (call 415-818-1305 or email support-sf@li.me)
- Spin (call 888-262-5189 or email support@spin.pm)
- SFMTA Regulated Mobility Feedback Form
Adaptive Scooter Program
The SFMTA requires that seated "adaptive" devices be included in each company's on-street fleet of scooters, and they must be available through the company’s mobile application. Adaptive scooters can also be reserved in advance. For more information about the adaptive scooter program, including how to rent adaptive devices, please visit the Adaptive Scooter Program page.
- Completed