We took several steps last year to improve safety at intersections across the city.
Our teams work every day to make city streets safer and your rides on Muni even more reliable.
As the new year kicks off, we are proud to share 10 ways we improved your trips in 2025.
Creating safer streets
1. Installed speed safety cameras at 33 locations
Speed safety cameras are a proven tool to reduce severe and fatal injury traffic collisions. We were the first city in California to install them, and they’re already working to slow down speeds. Data we collected in October showed that speeding was down 78% on average across the 33 camera locations when compared to pre-installation. That means 40,000 fewer speeding vehicles every day.
2. Improved visibility at hundreds of intersections
The new state “Daylighting” law keeps the area next to crosswalks clear of parked vehicles. This makes it easier for everyone to navigate intersections. As we implement this law, we have focused on vulnerable populations. That includes prioritizing school zones and high-injury network corridors.
Improving your rides on Muni
We’re always looking for ways to make your trips on Muni even smoother.
3. Made your rides faster and more reliable
Through our Muni Forward program, we made changes to San Francisco streets that allowed Muni to travel more quickly and more reliably. One example: finishing the installation of a transit lane on 16th Street from Potrero to Church. This means smoother rides on the 22 Fillmore, 33 Ashbury/18th Street and 55 Dogpatch.
4. Expanded our Fix It! program
Last year, we built on the success of our Fix It! Week program by adding Fix It! Weekend events. These brief closures allowed us to make even more safety and reliability upgrades across Muni Metro. And they're paying off. Since November 2019, moderate delays are down 62% and long delays are down 59%.
Muni riders are noticing the changes we're making!
In 2025, Muni had:
- 164,000,000 total passenger boardings
- 11 routes exceed their pre-pandemic annual total boardings (weekdays plus weekends)
- The highest number of monthly trips since the beginning of the pandemic in October 2025
Doing our part to drive San Francisco’s comeback
This summer, we created custom psychedelic vehicle wraps to celebrate a special Dead & Company concert series.
5. Supported events throughout the city
We approved 509 street closure applications in 2025. Those applications and others under review from last year represent more than 4,500 events with combined attendance of more than 4.5 million.
These events range from neighborhood block parties to street fairs and small film shoots. Our teams supported them with everything from “no parking” signs to bus reroutes and traffic management services. We also created special vehicle wraps to celebrate a Dead & Company concert series and the holiday connections Muni makes possible.
6. Launched “tap to pay”
Riders can now tap a credit or debit card or mobile wallet to pay for their trips on Muni – along with other Bay Area transit agencies. This upgrade will make it easier for people attending Super Bowl LX and FIFA World Cup 26™ SF Bay Area to get around San Francisco and the Bay Area. “Tap to pay” is part of the next generation of Clipper technology. We launched it with support from the Metropolitan Transportation Commission.
Prioritizing accessibility citywide
Our paratransit program is one way we work to make transportation accessible citywide.
7. Provided more than half a million paratransit trips
Through SF Paratransit, we provided van and taxi service to seniors and people with disabilities who are unable to use Muni. In 2025, we provided approximately 590,000 paratransit trips with overall on-time reliability at 95%.
8. Offered an on-demand shuttle service in the Bayview
The Bayview Community Shuttle helps people in the neighborhood get around more easily. It connects them to local businesses, community events and trips on Muni and BART. Riders also tell us they enjoy the chance to meet neighbors on board.
From January to December of 2025, this on-demand, grant-funded service grew by 48%. During that time, the shuttle provided trips to more than 1,700 unique users. In December 2025, the shuttle provided an average of 165 rides per day.
We will continue to make our system more accessible by hearing from local communities. Last year, more than 1,300 people responded to our Accessibility Needs Assessment Survey.
Learn about the steps we took to support public transit for the long haul.
Supporting the future of public transit
9. Co-led the Muni Funding Working Group
Along with the Controller’s Office, we brought together the Muni Funding Working Group. The group helped city officials, SFMTA Board members, union and business leaders, transportation experts, transit advocates and others align on how to approach the large budget gap we face at the SFMTA.
10. Drove efficiencies and streamlined processes
To bridge our budget gap, we have been hard at work driving efficiencies and streamlining processes. For example, we eliminated more than 500 vacant positions. These roles would have cost us $120M annually. We also reorganized to reduce the number of divisions and high-level managers.
To learn more about the steps we are taking to balance our budget, you can visit our budget webpage.
Your trips are our priority
As 2026 gets underway, we are excited to make even more progress improving your trips. We will continue finding ways to make streets safer across San Francisco. And we will keep pouring over our transit data to see how we can make your rides on Muni even more reliable.
No matter how you get around San Francisco, your trip is our priority.
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