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Reports and documents

Percentage of streets-related customer requests addressed within timeliness standards

Tuesday, 1 July, 2025

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Value Accountability: Responsible...

Project update

Up Your Alley Street Fair: Sunday, July 27, 2025

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Event Summary The annual Up Your Alley Street Fair will take place on Sunday from 11 a.m. to 6 p.m. in the South of Market neighborhood. Streets will be closed and Muni will reroute the 12 Folsom...

Reports and documents

Muni employee commendations

Tuesday, 1 July, 2025

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Value Trust...

Reports and documents

Muni customer complaints per 100,000 miles

Tuesday, 1 July, 2025

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Value Trust...

Reports and documents

Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)

Sunday, 1 June, 2025

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Value Inclusivity...

Project

Muni Metro Modernization

Project Introduction

San Francisco's Muni Metro subway system moves our highest volumes of customers through the core of the city. The Muni Metro system operates on fixed surface railways and underground tunnels from...

Project update

Sunday Streets Mission District: July 20, 2025

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Event Summary Sunday Streets is an open streets event put on as a joint project between the SFMTA and Livable City to promote active lifestyles and bicycle and pedestrian activities. These events...

Project

Muni Funding Working Group

Project Introduction

Between September 2024 and March 2025, the Muni Funding Working Group reviewed policy options on efficiency improvements, new funding sources, service cuts, and service enhancements. The SFMTA then...

Project update

48 Eastern Terminal Pilot Reroute

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48 Quintara/24th Street Route: Due to community feedback, daytime 48 service will reroute as a pilot through the Dogpatch. This change will not affect 48 Owl service. Direction Discontinued Stop...