UPDATE: Delay on Bill Walsh Way has cleared. The IB 29 resuming regular service. https://t.co/f19vLFawk2 (More: 19 in last 48 hours)

SFMTA Customer Service Center

11 South Van Ness Avenue

The Customer Service Center is open for limited services, including:

  • Residential Parking Permit Sales
  • Community Service Enrollment
  • Payment Plan Enrollment 
  • Lifeline Program Enrollment

Payment for Parking and Transit citations are available online or at the sales kiosks listed below.

Cash, Check, Visa, Mastercard, American Express, Discover and Commuter Benefits Program credit card accepted.

 The SFMTA Sales Kiosks are providing the following services:

  • Payments for Parking and Transit citations (citation number or license plate required)
  • Purchase of Parking Meter Card
  • Purchase of School Coupon Booklet
  • Retrieve paper applications for Community Service and Payment Plan. Application for Enrollment of Low-Income Discount Program
  • Customers can also drop off complete applications for these programs at any of these locations.

Sales Kiosks:
SFMTA Bay and Taylor Public Transit Kiosk
SFMTA Powell and Market Public Transit Kiosk
SFMTA Presidio Sales Kiosk

Accessibility Info
  • Wheelchair access from street
  • Automatic doors
Hours open

Monday - Friday from 8:00 A.M. - 5:00 P.M. 
Closed on Federal Holidays