ATTN: Due to slow moving IB #subwaysvc, OB service from Embarcadero is seeing gaps and extended wait times. (More: 24 in last 24hrs)

SFMTA Customer Service Center

The SFMTA Customer Service Center is located on the street level of 1 South Van Ness Avenue, the SFMTA's offices. It has a separate 11 South Van Ness Avenue entrance, which is to the right of the office entrance

In-person services

On-line services:

If you are having difficulty with any of the above on-line transactions, please contact the San Francisco 311 Customer Service Center.

Payment Types Accepted :

    Visa, MasterCard, personal checks and cash are accepted at the SFMTA Customer Service Center.

    Phone services

    Pay citation by phone. 415.701.3099 or 1.800.531.7357

    See also

    The San Francisco 311 Customer Service Center provides SFMTA and other information over the phone or the web

    Accessibility Info 
    • Wheelchair access from street
    • Automatic doors
    1 South Van Ness Avenue
    Latitude & Longitude 
    Latitude: 37.774931300000
    Longitude: -122.418815900000