ATTN: OB 54 delayed at 3rd & Evas due to a Muni-involved collision. Will update. (More: 11 in last 48 hours)

SFMTA Customer Service Center

11 South Van Ness Avenue

COVID-19 UPDATE - The Customer Service Center at 11 South Van Ness Avenue is closed until further notice. More information on program status and alternative services:

Citation Payments

Citation Protests/Administrative Hearings


Community Service/ Payment Plan 

Lifeline Program 

Residential Parking Permits 


The services listed below are available at the SFTMA Sales Kiosks
Available Services:

  • Payments for Parking and Transit citations (citation number or license plate required)
  • Purchase of Parking Meter Card
  • Purchase of School Coupon Booklet
  • Retrieve paper applications for Community Service and Payment Plan. Application for Enrollment of Low-Income Discount Program
  • Customers can also drop off complete applications for these programs at any of these locations.

Sales Kiosks:
SFMTA Bay and Taylor Public Transit Kiosk
SFMTA Powell and Market Public Transit Kiosk
SFMTA Presidio Sales Kiosk

Accessibility Info
  • Wheelchair access from street
  • Automatic doors