FINAL UPDATE: System reboot has been completed. IB train switchbacks have been cancelled & we are resuming regular #SubwaySvc operations. Bus shuttles will remain temporarily to provide supplemental svc. We will continue to monitor the system in case the issue reappears. (More: 23 in last 48 hours)

Transit Shelter Maintenance Requests

Please use the following 311 San Francisco Customer Service Center forms to make a transit shelter maintenance request. Be sure to fill in the form as shown below:

Request Transit shelter/Transit Platform Cleaning
For the Object field, choose "Transit Shelter/Platform"

Report Damaged Transit Shelter (includes broken glass or other potential hazards)
For the Nature of Request field, choose "Transit Shelter/Platform"

Report Graffiti on a Transit Shelter
For the Object field, choose "Transit Shelter"