Percentage of capital projects initiated/completed on time

Wednesday, July 1, 2020

Metric is in the process of being updated and finalized.

Objective	Objective 4.5: Increase the efficiency and effectiveness of business processes and project delivery through the implementation of best practices
Metric	Percentage of capital projects initiated/completed on time
Purpose	This metric allows divisions to review projects that are initiated and completed on time based on Capital Improvement Program (CIP) commitments and identify issues to improve capital project delivery.
Definition	The percentage of capital projects initiated or completed on time is determined by the number of projects initiated or completed on time divided by the total number of projects and is reported agency-wide.
Methodology	Initiated: sum (# of projects started on or ahead of schedule) ÷ sum (# of total projects) Completed: sum (# of projects substantially completed on or ahead of schedule) ÷ sum (total projects)
Target	Achieve 85% on schedule initiation rate and 75% on-schedule completion rate in FY19 and FY20
Reporting Frequency	Quarterly
Contact	For questions, comments, and accessibility issues, please contact the Performance Team at performance@sfmta.com.
Notes	A project is considered to be complete at substantial completion. Reported results are subject to change as data quality improves or new data becomes available.