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Percentage of capital projects initiated/completed on time

Sunday, December 1, 2019

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Objective

Objective 4.5: Increase the efficiency and effectiveness of business processes and project delivery through the implementation of best practices

Metric

Percentage of capital projects initiated/completed on time

Purpose

This metric allows divisions to review projects that are initiated and completed on-time based on Capital Improvement Program (CIP) commitments and identify issues to improve capital project delivery.

Definition

Percentage of capital projects initiated or completed on time is determined by the number of projects initiated or completed on time divided by the total number of projects and is reported agency-wide.

Methodology

Initiated: sum (# of projects started on or ahead of schedule) ÷ sum (# of total projects)

Completed: sum (# of projects substantially completed on or ahead of schedule) ÷ sum (total projects)

Target

Achieve 85% on schedule initiation rate and 75% on schedule completion rate in FY19 and FY20

Reporting Frequency

Quarterly

Contact

For questions, comments and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

A project is considered to be complete at substantial completion.