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General Safety Requests

The San Francisco Municipal Transportation Agency (SFMTA) is responsible for designing, directing and managing all traffic engineering functions within San Francisco, including placement of signs,...
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Request Transit Shelters

To request the installation of a transit shelter in a new location, open the Muni feedback form , complete the required fields, and be certain to select "Services - Service Planning" in the Category...
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Large Vehicle Urban Driving Safety Program

The Large Vehicle Urban Driving Safety Program ensures, using a short training video and training requirements, that people who drive large vehicles in the city have been informed about the dangers...
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Medallion Transfer Program

This is a program that allows the SFMTA to transfer Surrendered Medallions at the Medallion Transfer Price. It also lets quailifying medallion holders retransfer their transferable medallions at the...
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Types of Medallions

A medallion is a permit issued by SFMTA to operate a taxi vehicle in the City of San Francisco. Types of Medallions Sedan Regular Medallion Operates in a sedan vehicle 24hours a day 7 days a week...
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Medallion Applications

Offer Letters Important Notice Regarding Medallion Waiting List According to SFMTA records, all individuals on the Medallion Waiting List have been sent an offer letter to purchase a medallion...
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Be Nice, Look Twice Pedestrian Safety Campaign

Everybody is a pedestrian at some point in their journey, whether walking several miles, a few blocks to the bus stop or to a parking space. Walking not only improves personal health and quality of...
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Access on Historic Streetcars

Muni operates three types of Historic Streetcars: President's Conference Cars (PCCs), Milan Cars, and Antique Streetcars. Below you will find information about their accessible features...
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Planning Your Trip

NextMuni The website www.NextMuni.com can be used to select origin and destination stops on all light rail lines and bus routes. NextMuni information can be accessed from internet-enabled handheld...
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Wheelchairs & Other Mobility Devices

Muni is able to accommodate most mobility devices. As a general reference, we are able to lift up to 600 pounds and our securement areas can easily accomadate most standard wheelchairs. If you are...
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Types of Stops

Flag Stops In residential areas and other low traffic locations, many stops are “Flag stops” where Muni will stop in the street rather than pull to the curb. At these stops you will need to leave the...
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Muni Metro Accessible Stops

All Muni Metro underground stations (Embarcadero, Montgomery, Powell, Civic Center, Van Ness, Church Street, Castro Street, and Forest Hill) are accessible via street-to-concourse elevators and...
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Become a Taxi Driver

Welcome! Thank you for your interest in becoming a taxi driver with the SFMTA. It is easy to become a new taxi driver and the SFMTA does not charge a fee. Below are instructions on how to apply. If...
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Taxi Services

COVID-19 UPDATE: The SFMTA Taxi Customer Services Window will be closed until further notice. The following actions are in place until further notice due to the Public Health Order: The issuance of...
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Reasonable Modification Requests

Requests for a Reasonable Modification of SFMTA Policies and Procedures The SFMTA is committed to ensuring full access to our services. If you believe there is a modification to a SFMTA policy or...
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SFMTA Governance

With guidance from federal, state, regional and local agencies, we work to improve San Francisco’s transportation system. We invite you to find out more about the key government entities and...
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Fare Vendors

If you are a business interested in selling any SFMTA fare media (Clipper Cards, Visitor Passes, Parking Cards, etc.), please contact us at revenue.sales@sfmta.com or call 415.701.4623. We will be...
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Tours for Foreign Dignitaries & Delegations

The SFMTA welcomes the opportunity to meet with foreign dignitaries and foreign delegations to share knowledge and present information about its projects and programs. PROCESS Requests for tours are...