ATTN: OB 54 blocked at Northridge and Harbor by a stalled non-Muni vehicle. Expect possible reroute via Ingalls. (More: 6 in last 48 hours)
Muni Service Equity Strategy

SFMTA Board to Review 2018 Report and Recommendations

Friday, March 16, 2018

Mother and child on a historic trolley.

Tuesday, March 20, 1 p.m.
City Hall, Room 400
Nearby Muni Routes: 5, 19, 21, 47, 49, F Market, Civic Center Station

The Muni Service Equity Strategy is one component of the agency's commitment to making transit accessible and affordable to all of our customers.

The Equity Strategy will benefit eight selected Equity Strategy Neighborhoods, seniors and people with disabilities, by implementing two to three service treatments that can be implemented within one to two years, while delivering measurable improvements in connectivity to key destinations, reliability, frequency and crowding. Moreover, the strategy will establish a performance baseline for Muni routes serving each Equity Strategy Neighborhood, which will be monitored annually.

Equity Neighborhood Map

The SFMTA Board adopted the Muni Service Equity Policy in 2014 and the neighborhoods were selected based on the percentage of households with low incomes, private vehicle ownership and race and ethnicity demographics. The Strategy was developed jointly with transportation equity and affordable housing advocates, who continue to advise the SFMTA.

Over the past few months, the SFMTA collected feedback from many Muni customers about Muni service performance improvements they'd like prioritized (such as reducing gaps in service, reducing travel time and crowding, and others). Based on what was heard, SFMTA staff developed the following preliminary recommendations for Muni service improvements:

Bayview and Visitacion Valley Recommendations

Chinatown Recommendations

Inner Mission Recommendations

Oceanview and Ingleside Recommendations

Outer Mission and Excelsior Recommendations

South of Market and Tenderloin Recommendations

Western Addition Recommendations

These preliminary recommendations were recently presented last month at community meetings and events within the Equity Strategy Neighborhoods for feedback.

On March 20, the 2018 Muni Service Equity Strategy will be presented to the SFMTA Board of Directors before the development of the fiscal years 2019 and 2020 capital and operating budget.

To learn more about the Muni Service Equity Strategy or sign up for updates, please visit