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The SFMTA prioritizes making it safer and easier for students to get to school. A full-time School Safety Engineer provides the loading zones, crosswalks, and signage necessary to support safe pick-up...

The Hearing Section regularly provides hearing officers who act as facilitators for various public hearings scheduled by the SFMTA, usually in conjunction with the Agency’s traffic engineering and...

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Parking or Transit...

How To Contest a Vehicle Tow Ordered by SFMTA Enforcement You may dispute the validity of the tow by scheduling a hearing within 30 days of the date of the tow. The date selected for a hearing does...

You are responsible for storage fees Storage fees accrue daily and you are responsible for the payment of all towing and storage fees. You should get your vehicle out of Impound immediately to stop...

If your vehicle has been booted, you may have an immediate hearing to protest the boot, either at the Customer Service Center at 11 South Van Ness in the city, or by video, phone or by mail, with a...

SECOND-LEVEL PROTEST (ADMINISTRATIVE HEARING) If your first protest of a citation was denied and the citation determined to be valid, you are eligible for a second level Administrative Hearing with a...

In San Francisco the private taxi industry is governed, licensed and regulated by the Taxis, Access & Mobility Services Department of the SFMTA. Taxi drivers in the city are required to be actively...

Department of Public Works (DPW) Removal Proposals Generally, the DPW is responsible for tree planting and removal permits in San Francisco’s public streets and common areas. When certain trees in the...

The city’s Commuter Shuttle Program regulates employer-provided shuttles in San Francisco. The Program requires shuttle operators to follow sets of regulations in order to be allowed regular access to...

Operators who have been permitted to conduct a Powered Scooter Share Program in the city risk being issued an infraction if a powered scooter in this Program is parked, left standing or unattended on...

Contractors who have been cited for violations related to street-related construction operations that may not comply with the r equirements of a Special Traffic Permit (STP) or other construction...

Placard misuse occurs when a driver is found having parked while displaying a Disabled Parking (DP) placard authorized for someone else. A citation may be issued to the driver when there is no...

Bicycle-Related Infractions If you have received a citation for any bicycle-related infraction (either as an operator or as a shared bicycle user) and you would like to contest the citation for any...