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Glossary
Why does the Accessibility Strategy use both “people with disabilities” and “disabled people”? Some in the disability community prefer person-first language, which recognizes the person before the...
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Women's Herstory Month Book List
SFMTA Women’s Herstory Month 2024 Reading List A short list of books that the cultural heritage working group put together for this month to engage you in your ongoing learning of the contributions...
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2. Streets Policy and Planning
The SFMTA is responsible for providing physical access to the transportation network, and also works collaboratively to ensure that all programs and projects developed by the SFMTA are accessible to...
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3. Muni Capital Projects
The SFMTA has made significant capital investments over the years to ensure all Muni vehicles are accessible and to construct stops and stations that accommodate all passengers, especially riders...
Location
St. Stephen Church Event Center/Donworth Hall
475 Eucalyptus Drive, San Francisco, CA, 94132, United States
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4. Muni Service Planning and Policy
In addition to specific requirements established by the Americans with Disabilities Act (ADA) to ensure access to public transportation, Muni also has many other polices in place to make travel easier...
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6. Paratransit Capital
Key capital elements of the SF Paratransit program include our vehicles, maintenance facilities, administrative offices, dispatch and scheduling systems, as well as other customer service...
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8. Paratransit Eligibility and Enrollment
SF Paratransit offers a range of transportation services, from individual taxi rides to group shuttles. Each service has distinct eligibility criteria and enrollment processes to meet the diverse...
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2.1 Accessibility-Informed Programs and Planning
Key Takeaways: Planning accessible streets requires the perspectives and experiences of people with disabilities and older adults. The SFMTA should continue exploring effective and innovative methods...
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3.4 Accessible Signage and Wayfinding
Key Takeaway: Potential areas of improvement include audible wayfinding at bus stops and Metro stations, audible information regarding temporary changes in service, and signage pointing to accessible...
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3.1 Accessible Muni Vehicles
Key Takeaway: Collaborations between the SFMTA and riders with disabilities have led to new accessibility features on buses and trains, such as improved ramps, braille/raised letter numbers for easy...
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4.2 Affordable Muni
Key Takeaway: The Muni system should remain affordable for older adults and people with disabilities. Many older adults and people with disabilities in San Francisco face a high cost of living with...
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4.3 Operator Training Refreshers Based Upon Customer Feedback
Key Takeaway: Accessible Services conducts training for Muni operators, supervisors, station agents and proof of payment personnel to ensure staff are equipped to address riders respectfully and...
Location
Betty Ann Ong Chinese Recreation Center
1199 Mason Street, San Francisco, CA, 94108, United States
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4.4 Accessible Communication of Service Schedules and Changes
Key Takeaway: Information about Muni, including schedules, temporary Muni service changes and unexpected disruptions, including the availability of elevators, should be well-communicated in a variety...
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5.1 Effective Travel Training Resources and Materials
Key Takeaway: The SFMTA's Mobility Management Center offers culturally appropriate travel training to help older adults and people with disabilities navigate Muni's fixed-route system. A diversity of...
Reports and documents
Reports and documents
Engineering Public Hearing January 17, 2014.pdf
Friday, 3 January, 2014
Reports and documents
Event
Taxi Town Hall Meeting, December 9, 2014
The Taxi Town Hall Meetings are informal public meetings where proposed taxi regulations and reforms are presented for feedback. It is held on the second Tuesday of every month (1:30pm - 4:30pm)...
Event
Taxi Town Hall Meeting, January 28, 2014
The Taxi Town Hall Meetings are informal public meetings where proposed taxi regulations and reforms are presented for feedback. It is held on the second Tuesday of every month (1:30pm - 4:30pm and 5...