The Free Muni Program provides low and moderate income San Francisco youth ages 5 to 18 free access to Muni services when using a Clipper card.
If your card has been lost or stolen please contact the Clipper Customer Service Center (1.877.878.8883). Once your child is enrolled in the program they need not reapply. Their pass will continue to work until their expiration on their 19th birthday. Applications are still being accepted.
All San Francisco youth aged 5 to 18 with a gross annual family income at or below 100 percent of the Bay Area Median Income level are eligible for the program.
|Household Size||100% Bay Area Median Income|
If your child already has a registered youth Clipper card:
SFMTA Customer Service Center
11 South Van Ness Avenue
San Francisco, CA 94103
ATTN: FREE MUNI
All 18 year olds applicants must submit a paper application with proof of age.
You will recieve notification in the mail when the pass has been succesfully uploaded electronically to the Clipper card.
If you child does not have a youth Clipper card, print and fill out the program application, attach supporting documentation establishing proof of age, and mail the application at the SFMTA Customer Service Center (at the address listed above). You will receive your Clipper card loaded with the pass in the mail.
Request an application be sent to you in the mail by completing this online form.
Important Note: All fields of the application must be completed and a copy of an approved document to verify age (for new Clipper card customers) must be attached. Applicant must be between the ages of 5 and 18 (children under 5 ride free), a resident of San Francisco, and within the income requirements to participate in the program. Illegible or incomplete applications will not be processed.
Please allow up to three weeks to process applications for existing Clipper card holders and up to five weeks for if a new card is needed.
Lost/Stolen Clipper cards: Contact Clipper Customer Service at 1.877.878.8883 or visit the Clipper in-person Customer Service Center at the Embarcadero BART/Muni Station or the Bay Crossings Customer Service Center at the Ferry Building to apply for a replacement. Please note it may take up to 10 days to process your replacement pass and a $5 fee will be assessed.
Free language assistance is available by calling 311 or 415.701.2311.