HeadsUp: #NJudah train #1528 has step issue & is proceeding IB out of svc to 19th Ave. w/ an ADA passenger on board https://t.co/bJsjfDwLXK (More: 26 in last 24 hours)

SFMTA Announces All LRV4 Doors and Two-Car Trains Back In Service

Tuesday, June 25, 2019

The San Francisco Municipal Transportation Agency (SFMTA), which manages all transportation in the city, including the Municipal Railway (Muni), today announced the unlocking of the back door and the resumption of two-car train service on the new LRV4 trains.

All single panel train doors, which are located at the ends of each car, have been retrofitted with additional sensors. In addition, the train couplers, which allow for the connection of two trains, have been modified to allow safe operation of two-car train service.

“We are pleased to once again provide two-car trains and to reopen the back door on our new trains,” said SFMTA Director of Transit Julie Kirschbaum. “We appreciate the patience of our customers as we worked through these issues, as we remain committed to rolling out these new trains that will have a significant positive impact on service across the city.”

Single-Panel End Doors

Between November 2017 and April 2019, there were three incidents that involved the rear-door that resulted in a passenger injury. The most recent incident was on April 12, 2019, when a passenger tried to hold open the rear door and fell into the trackway at Embarcadero Station. Siemens, the train manufacturer, developed an updated door design that provides two additional sensitive edges, including one on the exterior side of the single panel door. This provides increased sensitivity to account for a broader range of obstructions with the doors.

Single panel end door

Customers should always avoid holding the doors open in any way. Preventing the doors from closing can damage the door mechanism, cause service delays and it can also be dangerous.

Coupler

On April 11, 2019, a two-car train with no passengers onboard experienced a coupler failure. Couplers are a train component that allow multiple vehicles to operator under the control of one operator. Upon inspection, Siemens and the SFMTA found broken shear bolts that were a symptom of a design flaw within the coupler. Siemens addressed the design flaw, inspected all vehicles and replaced the shear bolts. They are also in the process of replacing any coupler units that were damaged and expect to be complete by the end of July.

These repairs allow for the continued rollout of these once-in-a-generation trains that are more comfortable, reliable and rider-friendly. These cars are part of a fleet expansion that will add more train service to reduce crowding and improve service for hundreds of thousands of daily riders.