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Please see Related Projects on this page for current project information. We are keeping this page as a record of SFMTA outreach.

Commuter Shuttle Hub Model Study - Call for Suggestions

This spring, the San Francisco Municipal Transportation Agency (SFMTA), in collaboration with the San Francisco County Transportation Authority (SFCTA), launched a study to determine the feasibility of a commuter shuttle program based on a hub model. Such a system would entail limited shuttle pick up locations, with riders travelling to the locations via other modes of travel. Commuter shuttles in the current San Francisco program transport 8,500 people daily and are permitted to load and unload at up to 125 designated locations throughout San Francisco.

The goals of a hub system for commuter shuttles are to:

  • Ensure that commuter shuttles do not adversely affect operations of public transportation in San Francisco
  • Integrate commuter shuttles into the existing multi-modal transportation system
  • Provide a safe environment for all street users in support of the SFMTA’s Vision Zero safety policy
  • Work collaboratively with shuttle sector to refine policies and address concerns and conflicts
  • Establish a program structure that meets current needs and has the potential to evolve as the sector grows and evolves
  • Support more focused enforcement, ease of administration and on-going oversight
  • Facilitate a shuttle program that minimizes shuttle operations in neighborhoods

The SFMTA and SFCTA are encouraging interested people to provide input into potential hub stop locations that will be evaluated.

Submittals can be made on-line at:

The call for potential hub locations will be open through July 4.

All locations submitted will be evaluated against criteria that is under development, to identify feasible stop locations. This criteria will be made public by mid-July. It is expected that the hub study will be finalized in October 2016 and presented to the Board of Supervisors.

If you have any questions about the project, please contact Francesca Napolitan (