Autonomous Vehicles or “AVs” are designed to operate by a suite of sensors, software, and hardware that performs all tasks of driving, rather than by human drivers. AVs are currently operated by their developers in fleets controlled by the developers.
Regulations and Permitting
The State of California has sole authority to regulate AVs. Decisions about whether AV companies can operate in San Francisco, how many vehicles they run, and where they offer service are made by the State. The City of San Francisco cannot revoke or limit those permits.
Under California law, the Department of Motor Vehicles (DMV) regulates AV testing and deployment. You can submit feedback to the DMV here:
Email: AVFeedback@dmv.ca.gov
Website: https://www.dmv.ca.gov/portal/dmv-autonomous-vehicles-feedback-form/
The California Public Utilities Commission (CPUC) regulates passenger services provided by AVs. For operational feedback, you can reach out to the CPUC here: consumer-affairs@cpuc.ca.gov
If you would like to share feedback about your experience with AVs on San Francisco streets, please call 311 or submit an online form here: https://www.sf.gov/report-autonomous-vehicle-incidents