UPDATE: Delay on Sunnydale near McLaren Park has cleared. The 9 is resuming regular service in both directions. https://t.co/ECtsAh345e (More: 8 in last 48 hours)

COVID-19 Notice for Taxis 2020.03.18 -rev

Wednesday, March 18, 2020

Greetings All Taxis Industry Members,

This is Sarah Hellman, the new Regulated Mobility Permit Manager for the SFMTA Taxi Services. I am excited and am looking forward to working with you.

As you know, the San Francisco’s Department of Public Health recently issued recommendations to reduce the spread of coronavirus (COVID-19) in the community.  You have a very important role to play in helping to reduce risks to you and your customers.

I have attached two documents for you.

  1. COVID-19 Facts
  2. Public Health Recommendations Poster

Additional Public’s Health resource information is available here:

Worried about novel coronavirus (COVID-19)? (link to download pdf)

SF City Now website

San Francisco Department of Public Health website


Please let me know if you have any questions and I look forward to working with all of you.


Sarah Hellman

Regulated Mobility Permit Manager

Taxis and Accessible Services Division

Office 415.646.2336


Taxi Services

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