Customer Communications
Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce...
Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce...
The SFMTA Asset Management Unit promotes and implements Asset Management best practices throughout the Agency. This effort actively seeks to maximize the condition, safety, performance, reliability...
Budget, Financial Planning and Analysis reports to the Finance & Information Technology Division (FIT) The Budget, Financial Planning and Analysis section works to align, optimize, and manage staff...
Citations Processing and Parking Permits Oversight of the processing, payment, review and customer service associated with the approximately 1.5 million parking and transit citations issued annually...
The Chief of Staff’s Office supports the Director of Transportation’s management and administration of SFMTA and creates positive change for the Agency by leading key initiatives. The division is...
Find out if you qualify for discounts below. Did you know that the SFMTA offers a number of discounted fares for our riders? From youth to seniors to people with low incomes, there are options to fit...
The SFMTA Office of Civil Rights (OCR) brings together all the agency sections working to implement Civil Rights and Equity programs so they can collaborate with and support each other. Previously...
Under the leadership of Julie Kirschbaum as the Director of Transportation, the SFMTA works together to plan, build, operate, regulate and maintain the transportation network, with our partners, to...
Accounting reports to the Finance & Information Technology Division (FIT) Our Responsibilities Year-End standalone, issued, financial statements and for CAFR; Single Audit report; Capital assets...
Goals & Responsibilities The Finance and Information Technology (FIT) Division provides strategic advice and information to support organizational decision-making and improved financial management...