Key Takeaway: SF Access van service requires reservations at least one day in advance to ensure efficiency and manage demand. The SF Paratransit Taxi program offers greater flexibility, and the FTA...
Key Takeaway: Community engagement and partnerships support innovative and flexible paratransit services like Group Van. SF Paratransit should continue involving the senior and disabled community as...
Key Takeaway: High-quality paratransit service depends on effective staff recruitment, retention, and management. We are working to improve these areas by ensuring competitive wages and career...
Key Takeaway: Accessible Taxi stands are an important part of providing accessible taxi service in San Francisco. The SFMTA is working to make more taxi stands accessible to people with disabilities...
Key Takeaway: Ramp taxis are wheelchair-accessible vehicles in San Francisco's taxi fleet. The SFMTA provides operating and capital incentives to ramp taxi drivers to help increase their number and...
Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...
SAN FRANCISCO — On March 19, 2024, at San Francisco City Hall, Supervisor Rafael Mandelman, joined by leaders from the San Francisco Municipal Transportation Agency (SFMTA) and San Francisco...
Nicole changes a clearance light to make sure riders can see the name and number of a bus. Automotive Service Worker -- Meet Nicole Humphrey Meet Nicole Humphrey, an automotive service worker who...
Katherine Kwok helps our agency maintain critical subway infrastructure. She’s seen here at Castro Station. Contract Manager -- Meet Katherine Kwok Katherine Kwok is a principal administrative analyst...
Becky Chen stands near the hybrid buses she helped launched for the SFMTA. Engineer / Project Manager -- Meet Becky Chen Becky Chen is an associate engineer and project manager for our Transit...
How to Help Our Most Vulnerable Public transportation is a vital part of our community and essential to making San Francisco an equitable and just city. Seniors, people with disabilities, people of...
Improving Safety Everyone in San Francisco deserves to feel safe. Yet each year, about 30 people lose their lives and over 500 more are severely injured while traveling on city streets. These deaths...
Over the last decade, SFMTA has invested in maintaining Muni’s bus fleet, significantly reducing delays from bus breakdowns. We now operate the greenest fleet in North America, one of the most...
Transit is essential to keeping the city moving, managing congestion and rebuilding our economy. In order to create a system that is faster, more reliable and more accessible, we will need to invest...
Financial Challenges For years San Francisco's transportation system has been battered by traffic and the demands of a growing economy. Prior to the COVID-19 pandemic, the SFMTA had a growing budget...
Key Takeaway: It is challenging for paratransit agencies to coordinate trips that involves crossing county lines. Regional trips sometimes require riders to make multiple transfers between service...
In 2024, participants could collect stamps and experience 100 miles of public transit improvements with the Muni Forward Passport and interactive story map. Open the Interactive Map September 2024...
Get your Muni Forward Passport stamped at these participating businesses during Transit Month Here’s a list of businesses where you can pick up a limited-edition Muni Forward Passport during Transit...
Thank you for taking our survey. Your answers will help make the services and programs offered by the San Francisco Municipal Transportation Agency more accessible. This survey should take you only 3...
About Accessible Services Page About Accessible Services, Figure 1: Boarding a Paratransit Van Black and white photo of an SF Paratransit Staff member helping a rider out of their wheelchair and onto...
Introduction The SFMTA is pleased to pilot a “trick-or-treat” street closure process to facilitate community groups and residents applying for closures to limit vehicle traffic on streets where...
Chart showing ridership recovery rates on Muni Forward routes compared to the overall Muni system from May 2019 to May 2024. Weekday ridership: 49 Van Ness/Mission at 138%, 22 Fillmore at 119%, 7...
The draft map of San Francisco displays SFMTA properties that have the potential to advance SFMTA Joint Development Program goals through future joint development projects. Existing Joint Development...
This graphical map shows the Bayview shuttle service area as well as transit hubs you can travel to from the zone and examples destinations within the zone. The service area is bordered by Islais...