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Reports and documents

Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)

Wednesday, 1 July, 2026

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Value Inclusivity...

Reports and documents

Short Fraud Enforcement

Wednesday, 26 August, 2026

TO: San Francisco Taxi Drivers In recent weeks, SFO Curbside Staff have encountered a new method of improperly claiming short trips. While this specific method of short fraud has been identified and...

Reports and documents

SFPD-reported Muni-related crimes per 100,000 miles

Wednesday, 1 July, 2026

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Value Safety: Streets and...

Muni customer complaints per 100,000 miles

Saturday, 1 August, 2026

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Value Trust...

Reports and documents

Muni On-Time Performance

Friday, 6 March, 2026

The previous report: Muni On-Time Performance is currently offline. Two new reports are in development which will more accurately reflect the blend of on-time performance and headway adherence that...

Reports and documents

Post Incident Summaries - August 2026

Saturday, 1 August, 2026

Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...