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8.4 Online Scheduling and Payment
Key Takeaway: Online payments are quickly gaining popularity with paratransit riders. The number of online paratransit bookings is also increasing. There are opportunities to improve the payment and...
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6. Paratransit Capital
Key capital elements of the SF Paratransit program include our vehicles, maintenance facilities, administrative offices, dispatch and scheduling systems, as well as other customer service...
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Help Make Our System More Accessible – From Muni to City Streets
1 year 3 months ago
We're proud of the steps we’ve taken so far, but we’re determined to make improvements around accessibility. We're working to make our system more accessible, and we'd like to hear from you before we...
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Executive Summary
Background San Francisco is home to an estimated 187,000 adults ages 60 and older and 38,000 adults ages 18-64 living with a disability. Nearly two-thirds of the disabled population are people of...
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Accessibility Strategy Needs Assessment 2024 - Accessible Text for Imagery
About Accessible Services Page About Accessible Services, Figure 1: Boarding a Paratransit Van Black and white photo of an SF Paratransit Staff member helping a rider out of their wheelchair and onto...