FINAL UPDATE: IB/OB Market St. buses cleared and resuming regular service. Expect residual delays. (More: 20 in last 48 hours)

Muni Service Changes: January 20, 2024

Effective with the start of service on January 20, 2024

SFMTA.com/ServiceChanges

Service Change Summary

Beginning Saturday, January 20, the SFMTA will be adjusting Muni service on some routes to address crowding, including for school travel times. There will also be several stop changes based on rider feedback and SFMTA observations to add new connections and make Muni more reliable. Read below for details.

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Service Frequency Increases

Since the 2023-2024 school year started in August, we’ve heard from families and observed crowding on some lines that serve schools, especially during morning commute times. At times, buses can be so full that they must pass up waiting riders. We’ve also noticed that some popular routes are crowded throughout the day. As a result, we are making small frequency increases on select routes.

Note: All service changes apply to weekday service only except where specified.

Muni Routes Increasing Service Frequency
Route Service Change Details
24 Divisadero Frequency at 10 minutes with additional targeted service during school commute
28 19th Avenue
(Weekend)
Frequency at 13 minutes with additional targeted service during peak times
29 Sunset Frequency at 9 minutes minutes with additional targeted service during school commute
38R Geary Rapid Frequency at 6 minutes minutes with additional targeted inbound service during AM peak
44 O’Shaughnessy Frequency at 10 minutes with additional targeted service during school commute
48 Quintara-24th Street Frequency at 15 minutes with additional targeted service during school commute
49 Van Ness/Mission Frequency at 6 minutes with additional targeted service during peak times

Service Frequency Decreases

The SFMTA continues to face financial constraints that limit our ability to expand service. That means that adding service on any route requires taking it from another route. As a result, we are monitoring ridership across routes to address changing travel patterns and only adding service where crowding is an issue. To increase frequency on the above routes, we must decrease weekday frequency on the following routes.

Note: All service changes apply to weekday service only except where specified.

Route Service Change Details
5 Fulton & 5R Fulton Rapid

Combined Local and Rapid frequency changes from 4.5 minutes to 6 minutes

5 Fulton frequency changes from 10 minutes to 12 minutes

5R Fulton Rapid frequency changes from 10 minutes to 12 minutes

5 Fulton
(Weekend)
Frequency changes from 9 minutes to 10 minutes
9 San Bruno Frequency changes from 10 minutes to 12 minutes
15 Bayview Hunters Point Express Frequency changes from 10 minutes to 12 minutes (due to addition of new stops; see details in "Stop Changes" section below)
33 Ashbury/18th Street Frequency changes from 15 minutes to 20 minutes

Stop Changes

Several stop changes are being implemented based on rider feedback and our own observations also making several stop changes based on rider feedback and our own observations to add new connections and make Muni more reliable. 

Route Stop Change Details Map (click maps to enlarge)
15 Bayview Hunters Point Express

Hudson Avenue & Cashmere Street will have new stops for both inbound and outbound trips.

Map of 15 Bayview Hunters Point Express stop additions effective January 20, 2024
15 Bayview Hunters Point Express, 91 3rd St./19th Ave. & T Third St. Bus

Near the 4th and King streets Caltrain Station, new stops are being added at 3rd and Brannan streets (inbound) and 4th and Berry streets (outbound) to create a new connection for riders looking to transfer between Muni and Caltrain.

As part of this change, the existing 4th St & King St stop served by the T Third Bus and 91 3rd Street bus will be relocated a half-block south to help with congestion at the 4th and King streets intersection. 

Map of stop changes near the Caltrain station at 4th & King streets, effective January 20, 2024
22 Fillmore

As part of the 16th Street Improvement Projectthe existing 22 Fillmore inbound and outbound stops at 16th & Dolores streets will be moved to the opposite side of Dolores Street in order to improve reliability and travel times. Existing bus shelters at both locations will be moved to the new stop locations.

 

Map of 22 Fillmore stop relocations at 16th & Dolores streets, effective January 20, 2024
58 Lake Merced

The existing 58 Lake Merced inbound and outbound stops at Sunset Boulevard and Lake Merced Boulevard will be removed to improve reliability and travel time.

This low-ridership stop has poor connectivity to nearby streets and is just a two-minute walk or roll (less than 500 feet) from stops at Sunset Boulevard and Ocean Avenue, which are wheelchair accessible and include seating.

Map of 58 Lake Merced stop changes effective January 20, 2024
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