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Plan your trip, stay updated and experience the people and places of San Francisco. Minimize your event-day chaos and catch all the...

Access-Related Complaints for Transit Services Access related service complaints are complaints submitted by our passengers who have concerns about an accessibility or ADA-related problem related to...

Bicycle-Related Infractions If you have received a citation for any bicycle-related infraction (either as an operator or as a shared bicycle user) and you would like to contest the citation for any...

If your vehicle has been booted, you may have an immediate hearing to protest the boot, either at the Customer Service Center at 11 South Van Ness in the city, or by video, phone or by mail, with a...

SECOND-LEVEL PROTEST (ADMINISTRATIVE HEARING) If your first protest of a citation was denied and the citation determined to be valid, you are eligible for a second level Administrative Hearing with a...

Placard misuse occurs when a driver is found having parked while displaying a Disabled Parking (DP) placard authorized for someone else. A citation may be issued to the driver when there is no...

Unless a transit customer is under age 19, the SFMTA requires payment for transit services on a Muni rail line or Muni Metro bus trip, or Cable car, and every passenger needs some proof of payment (or...