Operational availability of elevators & escalators at muni stations
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Value Accessibility: Focus on...
Mean Distance Between Service Interruption (MDBSI)
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Value Resiliency: A transportation...
Percentage of streets-related customer requests addressed within timeliness standards
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Value Accountability: Responsible...
Muni employee commendations
Muni customer complaints per 100,000 miles
Post-Incident Summary - July 2025
Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...
Color Scheme and Dispatch Service Renewals FY 26
TO: San Francisco Taxi Drivers, Color Scheme Managers and Medallion Holders FROM: Philip Cranna, Enforcement and Legal Affairs Manager, Taxi Services Pursuant to San Francisco Transportation Code...
Muni Rider Safety and Harrassment Research
Senate Bill (SB) 434 by Senator David Min (D-Irvine) was signed into law in 2023 and required the state’s ten largest transit agencies, including the SFMTA, to collect comprehensive quantitative and...
Pedaling Forward 2025 Report
The Pedaling Forward report looked at data on biking and bike infrastructure in San Francisco. It shows the progress the SFMTA has made to make the city safer and easier for people biking and walking.