Divisions & Units

Accessible Services

Accessible Services reports to Taxis, Access & Mobility Services Our Responsibilities Fixed Route Accessibility – Ensure compliance with ADA regulations; Oversee Muni operational issues that impact senior and disabled access; Conduct Transit Operator...

Erin McAuliff

Acting Accessible Services Director


Accounting reports to the Finance & Information Technology Division (FIT) Our Responsibilities Year-End standalone, issued, financial statements and for CAFR; Single Audit report; Capital assets reporting Working on and responding to several audits...

Administrative Hearings

Administrative Hearings reports to the Finance & Information Technology Division (FIT) Our Responsibilities Conducting fair, professional and unbiased administrative hearings as mandated by federal, state, and/or local law Hearings are conducted on...

Asset Management Unit

The SFMTA Asset Management Unit promotes and implements Asset Management best practices throughout the Agency. This effort actively seeks to maximize the condition, safety, performance, reliability, and management of the transportation system through...

Board of Directors

The SFMTA Board of Directors provides policy oversight for the safe and efficient movement of people and goods in San Francisco in accordance with the San Francisco Charter and the Transit-First Policy. This includes the San Francisco Municipal...

Board Secretary

The Secretary to the Board of Directors is responsible for administering the affairs of the SFMTA Board of Directors/Parking Authority Commission and their committees. The secretary also oversees the SFMTA’s response to all requests for public...

Christine Silva

Secretary to the Board

Budget, Financial Planning & Analysis

Budget, Financial Planning and Analysis reports to the Finance & Information Technology Division (FIT) The Budget, Financial Planning and Analysis section works to align, optimize, and manage staff and financial resources at the SFMTA. The section...

Business Administration

Key Responsibilities Administration: Providing oversight for workforce and personnel management, budgeting, project and contract management and coordination of capital projects, customer service, and inter-departmental interface Schedules: Developing...

Portrait of Business Administration Manager Emily Williams

Emily Williams

Business Administration Manager

Capital Programs & Construction

Capital Programs & Construction improves the city’s transportation infrastructure by managing the capital improvement programs for all City and County transportation initiatives to support San Francisco’s needs as the city changes and grows. This is...

staff portrait

Aidin Sarabi

Capital Programs & Construction Director

Central Subway Program

The Central Subway Program is responsible for the Central Subway Project, a construction project to extend the T Third Line to Chinatown.

Chief of Staff & Customer Communications

Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce that embraces a culture of service and provides...

Kristen Holland

Acting Chief of Staff & Customer Communications Manager

Chief of Staff Office

The Chief of Staff’s Office supports the Director of Transportation’s management and administration of SFMTA and creates positive change for the Agency by leading key initiatives. The division is responsible for implementing the Agency’s six-year...

Chief Strategy Office

Office of the Chief Strategy Officer (CSO) The Office of the Chief Strategy Officer (CSO) oversees a division responsible for implementing agency-wide strategies and programs to meet the SFMTA's key policy objectives. In collaboration with the SFMTA...

Construction Management

Our Responsibilities Providing construction management and inspection services during the procurement/construction phase of contracts Providing inspection services during construction/implementation Managing the change/modification process, and...

Keanway Kyi

Acting Construction Management Deputy Director

Contract Administration

Our Responsibilities Preparing procurement documents necessary for contracting services for consultants, job order contracting, and construction contractors by providing services during the procurement/bidding of contracts, administering the payment...

Joon Park

Joon Park

Manager, Contract Administration

Contract Compliance Office

The Contract Compliance Office (CCO) seeks to create a level playing field on which Small Business Enterprises (SBEs) and Disadvantaged Business Enterprises (DBEs) can compete fairly for contracts and subcontracts. It also oversees prime contractors'...

Contracts & Procurement

Our responsibilities Contracts & Procurement - Facilitate contract selection process ensuring that all phases are followed to include review of scope, advertising, bid evaluation, award and certification; Ensure compliance with all contracting rules...

Virginia Harmon

Virginia Harmon

Interim Director of the Office of Civil Rights, Senior Manager Contracts & Procurement, DBE Liaison Officer/EEO Officer