ATTN: IB #TThird and #NJudah delayed at King and 2nd due to emergency overhead repair work. Overhead Lines crew is on scene. (More: 15 in last 48 hours)

SFMTA Customer Service

11 S Van Ness Avenue, San Francisco,CA 94103
Open Monday-Friday, 8 a.m. to 5 p.m.

The Customer Service Center is open for limited services, including:

  • Residential Parking Permit Sales
  • Community Service Enrollment
  • Payment Plan Enrollment 
  • Lifeline Program Enrollment

Payment for Parking and Transit citations are available online or at the sales kiosks listed below

 The SFMTA Sales Kiosks are providing the following services:

  • Payments for Parking and Transit citations (citation number or license plate required)
  • Purchase of Parking Meter Card
  • Purchase of School Coupon Booklet
  • Retrieve paper applications for Community Service and Payment Plan. Application for Enrollment of Low-Income Discount Program
  • Customers can also drop off complete applications for these programs at any of these locations.

Sales Kiosks:
SFMTA Bay and Taylor Public Transit Kiosk
SFMTA Powell and Market Public Transit Kiosk
SFMTA Presidio Sales Kiosk

Visa, MasterCard, American Express, debit cards, personal checks and cash are accepted.