Employee unscheduled absence rate

Objective

Objective 4.1: Strengthen morale and wellness through enhanced employee engagement, support, and development

Metric

Employee unscheduled absence rate

Purpose

Unscheduled absence rate is a key indicator in overall employee satisfaction and reaching a goal of strengthening workplace morale and wellness throughout the agency.

Definition

Employee unscheduled absence rate is determined by the number of absence hours by the total number of scheduled work hours and is reported agency-wide.

Methodology

sum ([absence hours]) ÷ sum ([scheduled work hours])

Target

Establish a baseline and decrease unscheduled absence rate

Reporting Frequency

Monthly

Contact

For questions, comments, and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

N/A