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Muni ridership

Wednesday, September 1, 2021

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Objective

Objective 2.2: Enhance and expand use of the city's sustainable modes of transportation

Metric

Average Weekday Boardings

Purpose

Ridership is a key measure to monitor the attractiveness of transit service. Increasing ridership results in congestion relief and is an important metric in measuring San Francisco's progress toward becoming a healthier, more sustainable and livable city.

Definition

Ridership is measured by automated passenger counters on buses and by traffic checkers on rail vehicles and reported system-wide monthly as average weekday boardings and annually as total boardings.

Methodology

Average weekday boardings: sum ([average weekday ridership]), total annual boardings: sum ([total annual ridership])

Target

Achieve 2% growth in FY 18-19 and 5% growth in FY 19-20 in total annual ridership and average weekday boardings over FY 16-17 baseline

Reporting Frequency

Monthly/ Annually

Contact

For questions, comments and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

On-board automatic passenger counters (APC) from the majority of the bus fleet, but excluding coaches 8600-8750 and 30' Orions.  Routes served by ETI trolley coaches in 2019 may also not be well represented.

April 2020 to November 2020: Due to COVID-19 changes in service, system-wide ridership was measured by Trolley and Motor Bus transportation modes exclusively.

Reported results are subject to change as data quality improves or new data becomes available.

 

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