FINAL UPDATE: IB #FMarket cleared at Market and Van Ness. Regular service resuming. https://t.co/LnMpO62dZL (More: 26 in last 48 hours)

Operational availability of elevators & escalators at muni stations

Thursday, September 1, 2022

Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric

Value

Accessibility: Focus on the needs of those with the fewest mobility choices, including seniors and individuals with disabilities, to ensure access to all transportation modes.

Metric

Operational availability of elevators & escalators at Muni stations

Purpose

Operational availability of elevators and escalators is a key measure of Muni service accessibility.

Definition

Equipment days without interruption are divided by the total number of equipment days and reported system-wide.

Methodology

sum ([equipment in service]) ÷ sum ([number of service days])

Target

Achieve 98% operational availability of elevators and 97% operational availability of escalators

Reporting Frequency

Monthly

Contact

For questions, comments, and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

April 2020-April 2021: Due to COVID-19, all Muni stations were shut down for public use, with the exception of some units being used for maintenance staff.  Due to the Muni subway system being unable to be reopened for public use, we were unable to provide information on escalator and elevator availability during this time.

Reported results are subject to change as data quality improves or new data becomes available.

 

Return to Performance Metrics