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Operational availability of elevators & escalators at muni stations

Wednesday, August 1, 2018

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Objective

Objective 2.1: Improve transit service

Metric

Operational availability of elevators & escalators at Muni stations

Purpose

Availability of elevators and escalators improve accessibility and efficiency for patrons to access transit services in the subway stations.

Definition

Operational avalibility of elevators and escalators are normalized to number of service days and reported system-wide.

Methodology

sum ([equipment in service])) ÷ sum ([number of service days])

Target

Achieve 98% operational availability of elevators and 97% operational availability of escalators

Reporting Frequency

Monthly

Contact

For questions, comments and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

N/A