HeadsUp: Due to ongoing issues with system wide staffing levels, extended wait times are possible on the L Bus, 1, https://t.co/CI0P8W7bxp (More: 25 in last 48 hours)

Operational availability of elevators & escalators at muni stations

Monday, November 1, 2021

Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric

Objective

Objective 2.1: Improve transit service

Metric

Operational availability of elevators & escalators at Muni stations

Purpose

Operational availability of elevators and escalators is a key measure of Muni service accessibility.

Definition

Equipment days without interruption are divided by the total number of equipment days and reported system-wide.

Methodology

sum ([equipment in service]) ÷ sum ([number of service days])

Target

Achieve 98% operational availability of elevators and 97% operational availability of escalators

Reporting Frequency

Monthly

Contact

For questions, comments, and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

April 2020-April 2021: Due to COVID-19, all Muni stations were shut down for public use, with the exception of some units being used for maintenance staff.  Due to the Muni subway system being unable to be reopened for public use, we were unable to provide information on escalator and elevator availability during this time.

Reported results are subject to change as data quality improves or new data becomes available.

 

Return to Performance Metrics