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Operational availability of elevators & escalators at muni stations

Sunday, March 1, 2020

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Objective

Objective 2.1: Improve transit service

Metric

Operational availability of elevators & escalators at Muni stations

Purpose

Operational availability of elevators and escalators is a key measure of Muni service accessibility.

Definition

Equipment days without interruption are divided by the total number of equipment days and reported system-wide.

Methodology

sum ([equipment in service]) ÷ sum ([number of service days])

Target

Achieve 98% operational availability of elevators and 97% operational availability of escalators

Reporting Frequency

Monthly

Contact

For questions, comments and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

N/A