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Operational availability of elevators & escalators at muni stations

Monday, November 1, 2021

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Objective 2.1: Improve transit service


Operational availability of elevators & escalators at Muni stations


Operational availability of elevators and escalators is a key measure of Muni service accessibility.


Equipment days without interruption are divided by the total number of equipment days and reported system-wide.


sum ([equipment in service]) ÷ sum ([number of service days])


Achieve 98% operational availability of elevators and 97% operational availability of escalators

Reporting Frequency



For questions, comments, and accessibility issues, please contact the Performance Team at performance@sfmta.com.


April 2020-April 2021: Due to COVID-19, all Muni stations were shut down for public use, with the exception of some units being used for maintenance staff.  Due to the Muni subway system being unable to be reopened for public use, we were unable to provide information on escalator and elevator availability during this time.

Reported results are subject to change as data quality improves or new data becomes available.


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