Percentage of eligible population utilizing free or discounted Muni fare programs

Objective

Objective 3.1: Use Agency programs and policies to advance San Francisco's commitment to equity

Metric

Percentage of eligible population utilizing free or discounted Muni fare programs

Purpose

For the Free Muni Programs, data helps us track the number of participants and total Muni rides.

Definition

Percentage of eligible population utilizing free or discounted muni fare programs is determined by the number of program participant cards issued by the total estimated eligible population. It is also determined by the number of active program participants by the total estimated eligible population and is reported system-wide.

Methodology

sum ([count of program participant cards issued]) ÷ sum ([estimated eligible population])

Target

Achieve 4% per year increase over FY17 baseline for Free Muni programs and 2% per year increase over FY17 baseline for Lifeline

Reporting Frequency

Monthly

Contact

For questions, comments and accessibility issues, please contact the Performance Team at performance@sfmta.com.

Notes

-Youth Eligible Population includes residents from ages 10-18 with eligible household income.

-Seniors Eligible Population includes residents 65 years and older with eligible household income.

-People with Disabilities (PWD) Eligible Population includes the total number of Regional Transit Card (RTC) holders with a San Francisco address as of June 2019.

-Lifeline Eligible Population includes SF residents from ages 19-64 who are income eligible.

-April-September 2020: No new cards issued or monthly passes sold.

-July 2020-Present: Lifeline total represents Lifeline Pass, Temporary Lifeline Pass, and Access Pass combined.